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Sandy Q. is AMAZING! Your knowledge, speed, and recommendations to help me improve my automations and connection to my customers just "wowed" me! She is the exact professional needed when working to improve your business.
I just started using Postscript and it's already paid for itself. Excited to see the growth. Customer service is top notch (thank you Michael) and the site is super easy to use. 10/10 recommend.
Updated: Tried a couple of different SMS apps. PostScript was the winner in features and support. Their live chat support is always fast to reply to help with any immediate issues. Unlike other chat support where you have to wait in a queue of 20 or more, I've never had to wait more than 1-2 minutes, if that. Fantastic app. Has all of the features you would expect. Never run into any issues whatsoever. Everything always works and runs smoothly. Their support team is topnotch! Always quick to respond and always go above and beyond to help.
Switched from another program and the customer service is amazing! I've had to contact customer service twice with questions and BOTH times, service was excellent! Highly recommend!
I had the opportunity of being assisted by Meg, she answered all of my questions provided step-by-step and allowed me to perform the actions before leaving the chat. She also made sure what I was trying to achieve was performed and checked it. Thank you!
Love this app! It does what I need it to do and support is also great! I recently worked with Michael from support and he was super helpful! He helped me set up segments which was needed for my campaigns. Will continue using this app again!
Easy platform to navigate that allows SMS, coupon codes, and Shopify popups on one platform. Customer service is wonderful!
Really great customer service. Taylor went above and beyond to try and resolve my issue and is keeping me updated with it's progress.
I am pretty new to using post script and have a lot to learn but when I reached out for help Sandy was Johnny on the spot and very helpful! Much appreciated!
Segments and campaigns are customizable to just what we need. The support team is always helpful and responds to questions quickly.