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I'm very impressed by this app. Easy to set up, use and understand. Definitely getting results and customer service is fantastic if you have any issues or questions.
This is our 3rd SMS app and it's by far the best. The support team is responsive and really cares about helping us thrive - we've gotten some great advice from them to optimize and improve our SMS campaigns month over month. The segmentation is fully featured and the integrations work well. Excited to keep growing our revenue with Postscript!
I was skeptical transitioning over from another SMS Marketing platform I was using prior to joining Postscript. I moved over because the previous platform had continued to charge additional fees based on images or emojis, which wasn't addressed clearly.
The onboarding team was attentive and very supportive during the learning and transition period.
I find it fun to read the metrics based on the campaigns we sent out and the team continued to educate me on different methods of engaging with our customers via SMS. I recommend you work with Postscript as their prices are reasonable (NO HIDDEN FEES) and we delight in seeing the benefits of revenue streaming in from SMS campaigns.
Great Customer support. Quick responses to all of my questions. I highly recommend this App. Great return on spend.
Great customer service, even after hours! Plus this app seems more effective than email marketing, especially for the younger crowd!
While we are still learning the ins and outs of postscript, their customer service team has been phenomenal! We’ve had many associates help us, but namely Michael this evening- who stayed late to help implement a feature that had been giving us trouble. We sincerely appreciate the help and look forward to working with postscript!
The best tool for SMS & MMS Marketing + Great Sales & Support team! Shannon is a superstar who understood our requirements and at times expedited their dev team to add new functionalities to help us in our automation setup.
The Team at PostScript is second to none! I love the dashboard and how I can track all of my campaigns that I run.
I love that I can segment my customers into buyers and what they buy. We have been able to make huge gains on our text service with PostScript and I am so excited to see how our business grows with this text service.
We have had other text services for years, and I havent been able to see the growth and be more knowledgeable about texting.
With my other text companies I was sending text to LARGE groups of people with no strategy, it was just a send and go. With postscript it is more specific to the customer so when I spend $$ I make money.
The only thing I would say I dont like about it is its cost. It's a little pricey and the price might scare you, but it is worth it. Also, it does take about 4-6 weeks to get up and running and get campaigns moving...so make sure you really dig into that the first month and get all of your segments running because that next month will come up quick and you will be like ECK!!
Overall great app and great company!
This App has been great for my business. Purchase conversions tarted the first day I added it! Highly recommend.
I cannot say enough about this app and the critical role it plays for my business. As organic reach continues to decline and paid advertising gets increasingly competitive, having a direct connection to my customers and potential customers is absolutely critical, and Postscript has been the perfect solution.
Some of the features may seem a little daunting at first glance, but the support I have received from Shannon, Sean and other Postscript support staff has been nothing less than phenomenal, and I would say the same of the app's functionality.