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We were looking at other SMS options and are glad to have come across Postscripts. Easy Set Up. Helpful and fast support from the start. Very reasonably priced.
Porshai was my customer support and she patiently and professionally answered my 400 questions. great service.
Hands down the best SMS platform. Responsive CS live chat, tons of features, what more can you ask for.
We have been using postscript for the past 3 months and have see a huge increase in recovering abandon carts. The postscript team has been awesome!! It's a US based team with supper quick response. They also have given us a lot of suggestion on implementing new strategies that really work.
I am brand new to the app but so far I am loving how easy it is to learn and implement - the customer service has been so helpful (thanks Bre!) from the beginning with quick responses, detailed answers, and overall super kind!
Just started using the app but the customer service is GREAT! Quick and easy and they are able to help with automations.
I've been a Postscript customer for some time and have thoroughly enjoyed the tool! Oh and the customer service team has been great, shout out to Taylor.
Postscript is one of our highest ROI marketing channels. It's a no brainer for Shopify stores, especially ones selling high value products. We use it to send abandoned carts along with some occasional promotions and the return is very high.
Postscript is one of the best investments I have made for my business to date. After struggling with average email open rates, I sought a more effective way to engage with my customers. With Postscript's easy-to-use tools, I quickly grew my list and converted engaged visitors into buyers. Postscript also helps my brand deliver personalized service. Customers can make inquiries, reach out for support, or reply to text messages at their convenience. Lastly, I cannot say enough about the support team at Postscript. The Postscript team is genuinely passionate about the success of their clients. I appreciate the empathy and care from my lovely Account Manager, Ally, and my outstanding Customer Success Manager, Travis. Travis' in-depth knowledge and diligent guidance have helped me implement best practices, exceed my goals, and grow my average ROI to over 60x. If you are a founder like me and seek the best app to help you exceed your marketing goals and grow your business, Postscript is for you.
This is an excellent service. The support staff is great and responds to your concerns immediately.