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my experience with postscript has been so-so thus far. Customer support is great but my popup messages do not seem to be working due to some backend issue [which is currently getting looked at] Also would be nice if the popup template was a bit more user-friendly and template-based rather than having to code any custom visualizations.
I needed an app that could handle my need for SMS abandoned cart messages (since they are much more efficient than emails) and this app certainly did the trick. The fact that they can send the customer a picture in the text of the exact item they had in their cart is pretty mind-blowing too!
5/5
What I love about apps is the chat feature. You can chat with customer service in literally 1 minute, super helpful! Michael is a REAL one
This app is one of the easiest to use for SMS, the pop ups are pretty good and easy to set up. also A++++ customer service! Definitely recommend this for your shopify store.
Amazing app helped me to create SMS marketing for my new online clothing store! great customer service!
Porshai was super helpful and great customer service! I will continue using these services from her excellent service
So far so good! Had an initial question for Customer Service and it well well. Look forward to using the app!
Just signed up today and customer service has already been extremely helpful! I’m switching over from Slicktext because I immediately learned how much better PostScripts is in comparison.
I highly recommend this app and their services. I just experienced possibly the best customer service from Zev. I am so impressed! They have a customer for life.
"Great support during setup and on-boarding. Really easy to use dashboard as well. Definitely recommended.”