Postscript SMS Marketing , 1,953 則評價
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Taylor was AWESOME!! She was a such big help and was quick to answer any questions I had with great knowledge all around! I have a lot on my plate and she helped put my worries at ease. Thank you Taylor!!
Love the app, very versatile and easy to figure out. Love the automation options and drip campaign capabilities!
SMS marketing is obviously the future, and it's important to have a good partner in the technology. The Postscript app functionality and capability is excellent, but what really seals the deal is their hands-on and helpful support. We threw some really complicated queries and our support rep Faith undertook an investigation and solved the case in a way that would make sherlock holmes jealous.
Taylor was very patient with me and helped answer my questions to navigate the system. She took time to explain the entire process to me and committed to following up. Thank you!
Taylor was amazing at providing me with the support needed to upload my list and went above and beyond.
Great experience using the platform and even better experience partnering with the customer support. Heard Alex speak on Chew On This and wanted to implement his idea. The CX team went above and beyond after hours.
Thanks Taylor!
This app is soooo impressive. The setup and help is amazing. My onboard team of Simon and Meagan were amazing. Always there to answer questions and kept me movin' forward on set up. I had a few technical questions and D and Faith answered me immediately through chat with perfect info. So friendly and helpful! I highly recommend Postscript!
First off, the pricing and more importantly, the customer service from Postscript is vastly superior to anything out there. Theyre always available to help with things when needed. For the most part, the user experience is pretty self explanatory and easy to build campaigns with. Most campaigns take like, 20 minutes or less to put together. It's not quite 5 stars for me simply because I've spent an hour designing 2 separate flows with responses to customers replies and both times the campaign never completed. The most recent of these went out to 6.8% of my list when it was supposed to go out to 100% of subscribers. It was a huge waste of my time and due to the time sensitivity of the message, couldnt be sent out later. Just be aware that the service isnt fully functional ALL the time.
Really intuitive and easy to work with! I love the automations and Postscript works really well with our Shopify website.
Great app and great support team!
They helped us resolve an issue with SMS previews and kept us updated every step of the way.
The app is easy to use and the team is very helpful!