評論 (1,974)

整體評分
4.8
各級評分數量
  • 97% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年1月19日

Customer support has been great, they're really responsive and able to deal with the issues I've encountered!

VizuArts
美國
使用應用程式 11個月
編輯時間:2022年11月30日

PS has great Customer Service -- they are super responsive and want to help solve any and all questions that us customers havw!

Haven's Kitchen
美國
使用應用程式 10個月
2021年1月28日

Sylvia is super helpful. The app needs more segmenting options but overall easy to use. Would recommend for anyone who needs SMS marketing!

Clean Remedies
美國
使用應用程式 8個月
2021年4月30日

Insanely expensive for people with big lists (2k or more). Like nearly $100 to send 1 text. Awesome platform and super user friendly but it is so stupid expensive.

Agent84
美國
使用應用程式 7個月
2023年5月15日

First off, the pricing and more importantly, the customer service from Postscript is vastly superior to anything out there. Theyre always available to help with things when needed. For the most part, the user experience is pretty self explanatory and easy to build campaigns with. Most campaigns take like, 20 minutes or less to put together. It's not quite 5 stars for me simply because I've spent an hour designing 2 separate flows with responses to customers replies and both times the campaign never completed. The most recent of these went out to 6.8% of my list when it was supposed to go out to 100% of subscribers. It was a huge waste of my time and due to the time sensitivity of the message, couldnt be sent out later. Just be aware that the service isnt fully functional ALL the time.

Green Theory Naturals
美國
使用應用程式 6個月
編輯時間:2021年4月14日

Postscript has a fairly robust segmentation tool that allows you to use Shopify properties to create different target segments. I needed to exclude a subset of my segment and worked with a great Customer Experience Advocate to apply some manual workarounds and get things done (thank you Michael!). I can't speak highly enough of my customer service experience, which I consider equally important as Postscript's native features and functionality.

DECKED
美國
使用應用程式 5個月
2023年6月26日

What I love the most about Postscript SMS marketing is how quickly the team responds when I have questions to ask in the chat. There's no waiting time and they're super helpful. Even if you have questions on the weekends they get back to you first thing on monday via email.

Wholesome Story
美國
使用應用程式 5個月
2020年7月1日

Zev was super helpful in the customer service chat!

Cardon
美國
使用應用程式 4個月
2020年9月16日

I use Postscript to market to our biggest customers and supporters. I haven't been on the app long but am enjoying its functionality! I wish there had been a little more clarity on how the credits work (I used too many at the beginning but understand now). I have already seen an ROI and like engaging with our audience in this interactive way!

The Redheaded Camel
美國
使用應用程式 3個月
2020年2月4日

Great customer service, people open to feedback and always looking to improve. Segmentation capabilities are strong and easy to use.

BANGS Shoes
美國
使用應用程式 3個月