Reviews (1,970)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Highly recommend the postscript app. It's easy to use, small business friendly and the customer service is extremely helpful and friendly. They have their best interest with helping you grow your business. I've spoken to quite a few people through their live chat feature and everyone has been attentive and speedy with anything I've needed. Taylor has been exceptionally sweet too! Thank you :)
These guys do everything for us! Come up with ideas, schedule and manage campaigns and flows. Has been the best experience after switching from a larger software. I will not be leaving these guys
Great app! modern, authentic and customer service is great! Zev, was outstanding walking us through automations.
The customer service is significantly more supportive than SMSBump. So for the integration process has been nothing but seemless. I had the pleasure of working with Sylvia. She made sure that all my question were answered.
This app is easy to use and offers great live support via chat. The chat staff is friendly and knowledgeable!
Kyler was amazing. She walked me through several key questions I had and was available instantly! Postscript customer service is on it!
Love the app so much ! It really helps boost sales with text messages as people don't really read emails anymore :)
I needed help with setting everything up. For the most part I had it done but I needed some more assistance and staff helped me via chat right away! My rep Alex was the best! Was a bit nervous about backend set-up but he guided me through and helped QUICK! Can't wait to start getting these SMS's to my valuable customers! RECOMMEND THIS TO ALL SELLERS!
I used the app to build my relationship with my customers. So far it has been easy to navigate. I needed assistance from an agent (Sylvia) she responded quickly and was able to get my issue resolved. (Less than 5 min wait time)
I'm new to the SMS marketing and Zev was so awesome helping me after-hours to create a Campaign for our big sale this weekend. He was quick, and effective. I would recommend this app.