Reviews (1,970)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

September 19, 2019

First night setting up the app, pages, campaigns and the works. They walked me through every single step and answered all the questions. I love that it integrates with my other marketing tools. This is a great service and if you're on the fence, sign up for the free trial at least! It's so worth it. Thank you, Shannon, for your help!

Be Lovely
United States
8 months using the app
November 26, 2021

Setting up Postscript is pretty easy and Michael was available on chat very quickly and super helpful with getting my campaigns setup quickly!

J75 By Jump
United States
8 months using the app
May 3, 2022

Postscript is amazing! The team is dedicated to getting results. Can't say enough wonderful things about this app.

Comfort One Shoes
United States
8 months using the app
March 30, 2022

Porshai was speedy, super responsive and helpful with both of my questions. Great customer service once again.

Chase Design Co.
United States
8 months using the app
Edited June 15, 2021

I have loved using postscript. Super easy to navigate so far and the customer service is great!! I use this for both of my businesses and would recommend it. Postscript makes it easy to stay connected.

Magnolia Honey Boutique
United States
8 months using the app
June 2, 2023

Taylor from customer service was so helpful! She responded with questions that I had on launching a sale campaign and got back to me in record time! She answered all of my questions and I was able to launch my campaign successfully.

Maddie & Connor Co.
United States
8 months using the app
February 2, 2021

Customer service is really great! So fast at responding! They were able to resolve my problem within the hour!

Ash + Les
United States
8 months using the app
Edited July 28, 2020

The customer service is amazing 10/10 I will definitely recommend this app to all my friends! Keep it up y'all!

TONEDDD
United States
8 months using the app
January 12, 2021

Highly recommend, Bryan was great. Dealt with some bad representatives before.. Bryan is a keeper! Thanks!

Cashin Cappers
United States
8 months using the app
December 27, 2018

This is the best app that lets me send engaging sms & mms messages to my customers. An excellent marketing tool and on a customer, by customer basis. Great and fast customer service. Great app that we definitely recommend.

Harvey Helms Beauty
United States
7 months using the app