Reviews (1,970)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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We just installed this app and it is working like a champ! Easy to use and the customer service was very quick to respond to your comments. Shout-out to Bryan for the great customer service!
What I love most about PostScript is they don't charge extra fees upfront for shortcode service. This was my determining factor for returning to the platform. So far I'm loving this app. Seamless and easy to use. Contacted customer service regarding an issue with credits, they went above and beyond to assist with my needs. This will keep me as a loyal client. I appreciate their willingness to assist even in off hours!
I've been dealing with Zev mainly, he provides excellent customer service and I initially thought it is his app as he replies so quick and wants to genuinely resolve any issues asap. The app is awesome. Very affordable. Great chat support. I highly recommend it.
Best SMS tool for Shopify and really helpful support and service! If you're in need of a way to get started with SMS, look no further.
This app has been great so far and Sandy was quick to assist me with my concerns! I love that you can actually add GIFs to messages. Great app! Thank you so much !
Great app, even better service. I've hesitated on taking the plunge into text-marketing for a while, just being so accustomed to email only. Finally decided to do it. The Postscript app itself is already pretty intuitive, but of course, had questions come up as you would with any new tool. The Postscript team was SUPER responsive and over-shared rather than under-shared which I really appreciated. I had a great experience with Shannon and Zev, but I'm sure the whole team is just as helpful. Looking forward to continuing this text-marketing journey and seeing some great results!
Excited to test this app out. Have heard great things from other business owners about them & the results from text automation. On top of that, communicating with there team has been amazing. They're extremely hands on and go in depth on their platform, it's functionality and how it works.
PS Customer Service is TOP NOTCH. Talking to real people, real time, helping set up a second PS application on another site. Highly recommend. If you aren't using SMS in your marketing plan, you are missing out.
Everyone I speak with is so incredibly helpful. I have some off the wall questions and they are so kind to provide possible solutions. Highly recommend!
Great app. Very easy to use. I especially like the pricing options: you only have to pay once the app delivers results -- once you've sent 150 messages in a month, which is very nice if you are a startup on a tight budget!