Reviews (1,970)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I used this app to help me increase my ROI. I integrated an SMS Abandonment flow with my checkout page and instantly saw results.. The money you will make with this app with cover the cost of the app 10X.. This one application really took my store to the next level helping me reach way higher numbers than I've seen in the past. All from one feature. HIGHLY RECOMMEND for anyone with an online store.
If you’re not doing SMS marketing, you’re already behind. Postscript is the best SMS marketing tool out there for Shopify sites and I’ve been recommending it to everyone in my network. They have A+ customer service and are constantly adding new features. Plus, they’re actually based in the US!
I am VERY new to SMS marketing so I had a ton of questions getting everything set up to flow for my business and Sandy and Rachel have been SO great at answering all my questions - sending over links and making sure everything was running smoothly - I haven't sent out any texts yet, but just on the customer service alone its a win!
Porshai was clear and thorough with helping me figure out solutions to a few ideas we had in mind for SMS. It was easy and smooth working with her!
Sylvia helped me with a couple questions I had and she was great to work with. Quick to reply and patient in my delayed replies! She was helpful and friendly!
Super fast response time and patience from the customer service team. Very happy with the PostScript app!
Very easy set up and very helpful CS team! Answered me very effectively and quickly. I do recommend this app.
Great app, the customer support is very helpful! Porshai was awesome! She was very helpful and understanding!!!
Great app to do text marketing! Fairly easy setup and great customer service! I do think it's a bit more expensive than other text platforms, but I think I prefer it because of the ease of use and the upfront pricing.
Great customer service, even after hours! Plus this app seems more effective than email marketing, especially for the younger crowd!