Reviews (1,970)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

May 11, 2020

I love this app!! The flows are amazing and I love that I can send pictures and GIFS to my customers they love them and they love they can respond back to us in a message and ask questions! Customer service is top notch@

Gypsy Ranch Boutique
United States
6 months using the app
Edited April 1, 2019

Generated +$100 in first 72 hours with no effort. A must-have app for your e-com growth stack. Was a pleasure talking with the team. A+ customer support

Household Hacks
United States
6 months using the app
August 9, 2020

Not only was Zev helpful, he made helping me funny and prompt. I figured I wasn't going to get an answer tonight so I was shocked to find that someone popped on right away after my signing up and helping me. He was knowledgeable and helpful all in one. Thanks again and looking forward to working with the postscript app + Shopify. Yall Rock. Highly recommend!

SunshineGrace Botanicals
United States
6 months using the app
Edited May 3, 2019

The questions isn't IF you should start using Postscript, it's why haven't you started yet? Sean and the team have been awesome to work with and the ROI is off the charts. Highly recommend you start using this app today.

Love Monday Apparel
United States
6 months using the app
June 13, 2023

Great customer service. Thanks to Meg for helping us get things in order! Very knowledgeable and helpful getting started and customizing our campaigns/automations.

Nusentia
United States
6 months using the app
April 15, 2021

Thanks so much for helping us get set up! We're excited to start using the tool to grow our SMS list.

Pour Les Femmes
United States
6 months using the app
Edited June 15, 2020

We LOVE Postscript! The app is very easy to navigate and their customer service is spot on! This is by far the best SMS and MMS platform that we've used.

Cactus Rose Boutique, LLC
United States
6 months using the app
December 18, 2020

Postscript not only has the most amazing support, but their product is also top-notch. Every marketing SMS we send generates profit and the features are exactly what we need.

ZeroSixty: Fantasy Car Giveaway
United States
6 months using the app
Edited September 8, 2021

Taylor is the best customer service rep. No one ese have helped me. She was so patient with me and showed me everything i needed to know. I would love to have her every single time. She was amazing!!! Thanks Taylor

All Glammed Up
United States
6 months using the app
December 22, 2020

I've been using postscript since October. Love the free trial and support is very helpful. You won't be lost with them. I recommend

The Affluent Influencers
United States
6 months using the app