Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on business, including improved conversion rates and revenue. They praise its user-friendly interface, valuable features like automations and campaigns, and easy SMS subscriptions setup. The app's reliable performance and exceptional customer service, featuring a responsive support team and live chat, are also appreciated. Its transparent pricing and superior features make it a preferred choice over other SMS marketing platforms.

June 27, 2022

Love this app and the customer service was responsive and fast when i hit a snag. I strongly recommend it.

Coco Blue Shoes
United States
5 months using the app
September 2, 2021

support is amazing and the app is overall greater than any other i've used in the past. so great I just tried another app and instantly came back here

A Fab Creation, LLC
United States
5 months using the app
June 2, 2021

I have just installed this app about a month ago and so far I have already seen conversions, I had some questions and Morgen was very helpful and answered them thoroughly! i highly recommend this app for your business!

glazdjewels
United States
5 months using the app
February 11, 2022

Really easy to set up, straight forward dashboard meaning its very easy to navigate and edit to your taste. Briefly hopped on to the chat to make sure it was all working ok after I completed the set up. I was met with a super friendly and helpful member of staff (Sandy Quiett) who helped with my query immediately. 10/10 thus far.

Nail Mail xo
United Kingdom
5 months using the app
Edited March 15, 2022

The entire team at Postscript has been super helpful in the set-up process. The program & support are top notch! The conversion is already showing VERY good return on investment. Love this program!

Checkable Wellness
United States
5 months using the app
June 8, 2020

I have used a bunch of other SMS apps before. This one is the best one yet and the customer service is truly exceptional. I recommend this app to all my serious Shopify sellers as a must-have app.

Curlkit
United States
5 months using the app
March 6, 2021

I love this app! It's easy to use and has so many ways to up your text marketing game. The customer service team has been amazing as well. Shoutout to Shannon from customer support for a quick reply even on the weekend.

JamieRose & Co.
United States
5 months using the app
June 25, 2021

My customers love the automated messages and i love the campaigns! I get a ton of engagment and my customers (as crazy as it seems) truly appreciates it. Especially when i put the message "By _____ the owner"

Alpha Pigments
United States
5 months using the app
Edited June 13, 2020

They were a huge help with Implementing some free automations to my account since the free trial is over. That is such a huge help and I can’t wait to customize them and get them set up.

PRANCE
United States
5 months using the app
June 4, 2021

I needed help changing from a short code to long number and the rep was very helpful. I also like how seamlessly the app works.

Speak Then Think
United States
5 months using the app