Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on business, including improved conversion rates and revenue. They praise its user-friendly interface, valuable features like automations and campaigns, and easy SMS subscriptions setup. The app's reliable performance and exceptional customer service, featuring a responsive support team and live chat, are also appreciated. Its transparent pricing and superior features make it a preferred choice over other SMS marketing platforms.

October 16, 2020

Great support and fairly easy to use once you get the hang of it! SMS marketing seems to be converting well too.

Mimi Vie
United States
About 3 years using the app
November 4, 2022

WOW Meg is amazing!!! It's hard to get good customer service on message chats, and with most company chats I've often had to stop the conversation to confirm that I'm speaking with a real person because it felt like the people chatting with me were not paying attention or reading my full replies. Completely opposite experience with Meg. She understood what my concern was right away, asked for the relevant information needed, and also looked up my account on her own end to understand the full details of what was going on. She told me what she thought was happening and how she could help and also reached out to her manager to confirm her findings. She then followed up with me the same day with an update, and then again early the next morning with a conclusion on what they had found and what was going to be done to remedy the situation. I am extremely happy with the excellent customer service that we received and the solution to our problem. Thanks so much Meg!!

LIV Body
United States
About 3 years using the app
January 27, 2021

Having a great experience so far. Their support team has been super helpful. Responsive and they always offer good solutions

Aviator
United States
About 3 years using the app
May 6, 2019

If you want to start text marketing (and you should!!!), there's no faster and easier way than with Postscript. I was up and running in 30 minutes and have not looked back. We've launched multiple campaigns in the past month with tremendous return on spend. We couldn't be happier with the results! The PS team is awesome as well - always ready to help when we have questions or need assistance. Highly recommend!

procompression.com
United States
About 3 years using the app
August 21, 2020

Postscript is a great SMS app with a nice interface. Easy to use and great support via chat. I use many of these type of apps and this is a top choice.

Private Label Clearance
United States
About 3 years using the app
March 23, 2021

Recently made the jump to Postscript and so far, the results are quite encouraging. We are now capturing both email and mobile numbers with a single popup and the subscription rate is higher than what we have been getting for email addresses alone with the other App. Definitely recommend Postscript and their Support team!

Epica
United States
About 3 years using the app
Edited August 5, 2022

When I want to send text messages, it sends text messages, and their support is fantastic. I'd recommend postscript to anybody who wants to do SMS.

Warrior 12
United States
About 3 years using the app
June 25, 2020

4 stars to Zev for being quick, personable and actually helpful. Then another star for having a cool name.

Sons of Liberty Beer & Spirits Co.
United States
About 3 years using the app
August 6, 2020

I chatted in with a simple question. Shannon answered my question promptly and then proceeded by saying since you have me, is there anything else I can help with? Would you like me to look at your automations? And she HELPED ME make some edits and create new ones! Shannon has honestly been the nicest and most helpful person I have come across since starting my boutique a year ago! :)

Birch Barn Boutique
United States
About 3 years using the app
May 29, 2020

Loving what we're seeing so far from this app and the team at Postscript is super helpful. 5 stars all the way!

Prime Massage Chairs
United States
About 3 years using the app