Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

December 7, 2020

amazing app! Easy to use. amazing app! Easy to use. amazing app! Easy to use. amazing app! Easy to use.

Shop Pirate b2c
United States
7 days using the app
February 25, 2021

This app is great. It comes with a 30-day free trial. The customer service is awesome and it is easy to use.

Straw over Stain
United States
6 days using the app
November 11, 2020

No monthly charges, no hidden fees, which is great. No monthly charges, no hidden fees, which is great.

Shop Valley&Ju
United States
6 days using the app
May 17, 2021

Tyler was super helpful! I am currently on the free trial, but I am loving it so much. Super easy to set up & navigate. I cannot wait to see how this helps my customers stay in the loop. Thank you!

Delaney & Co. Mailers
United States
6 days using the app
January 31, 2022

Postscripts has been so easy to set up! I had a few questions and Taylor on chat support was so easy to chat and work with! Pricing of the program is incredible with unlimited number of keywords and plenty amount of credits!

Anchor Planner
United States
6 days using the app
November 22, 2021

Customer Support Is Excellent!!! I would be lost completely without the help!!! Video Learning is available ... a plus also.

Nine 20 Mercantile
United States
6 days using the app
June 19, 2020

So helpful. Extremely knowledgeable and I appreciate all the team's support. Super exciting to start.

Chef Curl Ardee
United States
6 days using the app
January 27, 2021

I had a problem and contacted support and got help immediately and they where very helpful thank you so much happy costumer

My Cookie Dealer
United States
6 days using the app
June 17, 2020

I just download the app and had some doubts but Zev help to figure out. Excellent customer service! Fast and very friendly, keep walking guys

TrueJoy
United States
6 days using the app
November 5, 2020

Great customer support! Quick response time and awesome follow up. Highly recommend to any Shopify user.

Seraphim Beauty
United States
6 days using the app