Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Great customer support! Quick response time and awesome follow up. Highly recommend to any Shopify user.
Great product and customer service- highly recommend to anyone trying to implement SMS into their e-commerce experience!
This app came highly recommended to us by several other shops. It is easy to use, the support team is excellent and we are excited to see the results!
As an absolutely complete newbie, I am loving the app! Zev, the customer support guy was very friendly and fun to work with. I cannot wait to see the millions I will rack in with the abandon cart messages!
Postscript support has been available 7 days a week to answer all of our questions, help us troubleshoot, and make it easy to integrate their tool into our SMS marketing. Integrations with zapier and the storefront have been a breeze.
Love this app! I initially had trouble getting it to automatically pop-up on my site but I chatted with Faith from customer service and she was SO helpful! Got it done for me exactly how I wanted.
I heard about this App in a YouTube video and decided to give it a try because their CEO seems make sense.
So far Postscripts has been an awesome app for us! A massive upgrade over the old service we were using. The support they've offered thus far is also second to none. Shannon and Zev have been top notch! Highly recommend if your trying to take your SMS to the next level!
Taylor from customer support has been fantastic in helping me setup my account and answering all of my questions. I'm very happy so far with the support and the features of the app!
Customer service was wonderful! Especially for someone who knows nothing about setup. Sean was patient and helpful!