Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited February 4, 2021

The support team was a big help! I am new to Postscript and she helped me navigate my first email conversion campaign. Excited to see the results!

The Hampton Grocer
United States
2 days using the app
Edited December 21, 2020

I love being able to reach out to my customers. This helps me beat the FB algorithm and give me customers important info! The ability to set up the automations really helps personalize everything and makes it very easy to use!

Maple Street Supply
United States
2 days using the app
February 8, 2021

I love the 30 day free trial. There is so much customization you can do! Definitely recommend. Sylvia is by far my favorite CS person. She totally understood my needs and gave me help that was fast, correct, and even shared a laugh. Thank you PostScript SMS I am so thankful!

Your Beautiful Boutique
United States
2 days using the app
August 10, 2020

Great experience helped me found what I needed. I will continue using this great app and also share it.

VELVET ROSE FASHION BOUTIQUE
United States
2 days using the app
October 28, 2020

We just recently installed Postscript to engage our customers via SMS, the setup has been smooth so far and their customer support team is quick to respond and provides answers that resolve our problems.

Cinder
United States
2 days using the app
May 22, 2020

zev and shannon provide great customer support. still early on but liking it thus far. 13 more characters.

Cheeky
United States
2 days using the app
September 23, 2020

This app is the best! It is so easy to use and any problem that I have, their customer service team is right there to help me immediately! They are super patient and help us with any and every question that we have! I highly recommend them!

Raptor Power Garage
United States
2 days using the app
December 27, 2021

Got the app up and running over the Christmas holidays. Getting a lot of subscribers even though it's a holiday week. I think this is going to be HUGE for my 2 shopify stores. The best part is the chat support. Meg was awesome !

ReelSkinUSA
United States
2 days using the app
July 14, 2021

Easy to set-up and use, with great service! Kyler in chat was super quick and beyond helpful. Would recommend post script to any Shopify retailer looking to try SMS.

Boutique W
United States
2 days using the app
September 1, 2021

Just getting started. Awesome customer service. Instant response. These folks are totally on it. Shout out to Taylor. Thank you~!

Beadaholique
United States
2 days using the app