Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
Refine
-
By rating
I used the app to help with marketing, because most of my customers are working women who check tech messages before emails. Great app for business owners and very helpful. Just a chat away if you need any help.
We LOVE Postscript for several reasons.
1. It does both SMS & MMS meaning you can send GIFS and pictures which really help keep the text messages fun and light and feeling less intrusive to the customer. MMS is something not all "text" platforms offer that's a huge bonus to our brand.
2. Their customer support is AWESOME! They're fast and friendly, but because the platform is so good it's not like you need to contact them often anyways. (Thanks Shannon)
Might seem pricey, but worth it 100%
is not working for my customers! i got no help to translate in Norwegain. Sms code is not working and email for weeks!
Great support and this has really helped grow our business! Speedy and it really easy to use! Very happy.
We have had great success with this app. Their support team is prompt and so helpful. Would definitely recommend!
Loving the app, great support! Love the platform, very easy to use. Love that this app specializes in sms. Would highly recommend!
Rachel was awesome in helping me sort out some issues I was having! Thank you Postscript for having such an awesome customer service team! Much appreciated!
To be honest, I haven't used the app yet as I'm still setting it up. But I have to say that their customer service (Bryan, to be specific) has been incredible.
Customer service is awesome!! Setting up texting to send fun wallpapers and art to customers- excited to learn more about it too!
I never was exposed to SMS marketing before joining my team. Tara Miller has made the process of onboarding and educating me on the SMS world and all the things that come with it incredibly easy. Despite her number of clients, Tara always delivers the most pointed and well rounded guidance when it comes to new ways to optimize, learning our competitor landscape and ways to scale our business. I look forward to working with her and Postscript more as our time progresses.