Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on business, including improved conversion rates and revenue. They praise its user-friendly interface, valuable features like automations and campaigns, and easy SMS subscriptions setup. The app's reliable performance and exceptional customer service, featuring a responsive support team and live chat, are also appreciated. Its transparent pricing and superior features make it a preferred choice over other SMS marketing platforms.

May 16, 2023

Big s/o to Taylor! She is extremely patient, through and kind. There was something in particular I was trying to accomplish and she gave me steps on what to do also other ways to go about achieving the same thing, we love a queen with options! Thanks again!

Closet by TLC
United States
3 months using the app
August 11, 2023

This is the only SMS platform you should be using.

A reliable team, an amazing back-end system, and a proven way to ditch your email and get your warm customers in the funnel!

FLUX is team Postscript baby!

Flux Footwear
United States
5 months using the app
July 7, 2023

app is truly easy to use and much better than other apps like Klayvio, which I've tried before. Great for SMS because there isn't any double opt-in that you have to worry about! Recommend 10/10

phantommade
United States
9 months using the app
June 13, 2023

Great customer service. Thanks to Meg for helping us get things in order! Very knowledgeable and helpful getting started and customizing our campaigns/automations.

Nusentia
United States
6 months using the app
July 7, 2023

Taylor was AWESOME!! She was a such big help and was quick to answer any questions I had with great knowledge all around! I have a lot on my plate and she helped put my worries at ease. Thank you Taylor!!

My Darling Violet
United States
3 months using the app
July 20, 2023

Love the app, very versatile and easy to figure out. Love the automation options and drip campaign capabilities!

Conners Clinic
United States
About 1 year using the app
May 19, 2023

SMS marketing is obviously the future, and it's important to have a good partner in the technology. The Postscript app functionality and capability is excellent, but what really seals the deal is their hands-on and helpful support. We threw some really complicated queries and our support rep Faith undertook an investigation and solved the case in a way that would make sherlock holmes jealous.

Sunski
United States
10 months using the app
May 10, 2023

Taylor was very patient with me and helped answer my questions to navigate the system. She took time to explain the entire process to me and committed to following up. Thank you!

stocksandstilettos
United States
About 1 year using the app
May 12, 2023

Taylor was amazing at providing me with the support needed to upload my list and went above and beyond.

Whiteknuckler Brand
United States
Almost 2 years using the app
June 20, 2023

Great experience using the platform and even better experience partnering with the customer support. Heard Alex speak on Chew On This and wanted to implement his idea. The CX team went above and beyond after hours.

Thanks Taylor!

Groove Life
United States
3 months using the app