Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on business, including improved conversion rates and revenue. They praise its user-friendly interface, valuable features like automations and campaigns, and easy SMS subscriptions setup. The app's reliable performance and exceptional customer service, featuring a responsive support team and live chat, are also appreciated. Its transparent pricing and superior features make it a preferred choice over other SMS marketing platforms.

June 14, 2023

Just onboarded to the platform and had the pleasure of working with Meg! She's a lifesaver and couldn't have done it without her!!!!

Taylor Made Scrub Hats
United States
About 6 hours using the app
July 27, 2023

Amazing customer service. Elizabeth was very attentive. Their user interface is phenomenal and the functionality is perfect

The Conscious Bar
United States
About 5 hours using the app
June 20, 2023

A great alternative to Attentive or Klaviyo.

Their support staff is fantastic! (Special shoutout to Taylor ).

Succy Crafts
United States
25 days using the app
September 29, 2020

This app has brought in more revenue than our email platform has in 6 years. It's very easy to use. Support is very attentive.

SAINTCHiC
United States
Over 5 years using the app
September 5, 2018

Postscript is by far the best tool I’ve found for sending text messages on Shopify. The UI makes it super easy to create and test messages. Love the app!

NOONS
United States
About 5 years using the app
January 18, 2019

This app is super easy to use and smartly designed. I just installed it this month and already have new potential customers connected. I had a slight problem understanding a couple items, and Alex w customer service was right there instantly in chat and solved my question like a breeze!! I highly reccomend PostScripts to all!!

AffinityHM.com
United States
About 5 years using the app
December 28, 2018

Since downloading this app I have been able to push sales through my text messaging marketing. I have also added the incentive for people to sign up on my homepage for 15% off their purchases. I have had customers use it! Great customer service too! I highly recommend.

WagSwagCo
United States
Over 4 years using the app
November 21, 2019

LOVE THIS APP!!
customer service is great and very helpful. My customers love it! I will say it is a bit expensive and wish they had a better plan but the actual system is great!! super easy and friendly to use.

Shop Getlashedla
United States
Over 4 years using the app
Edited November 15, 2021

We are happy customers of Postscript since 2019! It's one of our biggest marketing channels. We love SMS marketing because it's so easy & the ROI is huge! I've especially loved working with Tara our dedicated Postscript guru! We meet on a biweekly basis & it's been a huge help. Our SMS sales have significantly increased since working with Tara! It's been great :)

BeanGoods
United States
Over 4 years using the app
March 21, 2020

Postscript has been a great solution to quickly get set up with texting for our business. I checked out nearly every which way to do this from developing our own solution to the many other options that have recently come up and Postscript has remained the best option for our needs. They have great customer service, as well, and will help you troubleshoot just about any issue you come across. I would definitely recommend this app to anyone looking to test out texting in their business.

Eat Your Coffee
United States
Over 4 years using the app