Postscript SMS Marketing

Postscript SMS Marketing

by Postscript

Create, launch, and manage your SMS marketing program

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    98% of ratings are 5 stars
  • 4 of 5 stars
    1% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (3)

All reviews

1 review

ujji

Postscript was recommended to me as the leading SMS platform for Shopify, and they have some good features that are hard to find (esp. the ReCharge integration). However, the honest truth is I can't say Postscript is reliable enough to recommend. It's littered with bugs and frequently either fails to send automations or sends them in error, which is a real liability to our communications with our most valuable customers. I've probably spent an entire work week of my own time working with their support team to resolve bugs and problems with their product. As a founder with zero extra bandwidth, it's really frustrating. Customer support has been helpful but frequently fails to follow up and requires reminders from me to solve problems. Their engineering team seemingly could use a lot of improvement. Love the features and wish Postscript was a tool we could simply rely on to do what it promises to do. Unfortunately, that has not been my experience.