Postscript SMS Marketing

Overall I really like using postscript, it is easy to build out flows, make campaigns, and segment your list, their support is helpful and quick. and I like how you can A/B test your popups to see which ones get the best opt-ins,

They charge $25 even if you havent sent any text marketing out, trying to find another text marketing app to go with

I thought I liked Postscript, until their customer support team told me I was able to cancel and out of contract before I apparently was.

The fun part, they do not include your contract anywhere in their platform billing, so if you have been with them for three years like I have and decide you want to move on - you basically have to dig through files to ensure you are out of contract (which for me was yearly and rolled into another YEAR LONG term).

The day before the next billing cycle starts I tried to confirm I am uninstalled and won't be charged in February, but the joke is on me.

Turns out their customer support is terrible.

Don't use this service.

Dont fall for their scam....

This app advertise a plan at 0$ but they charge you 25$ even if you dont use it and refuse to refund it.

The use a loophole of advertising free but its not free its 25$ a months even if you dont use it.

I downloaded it and wanted to see the features but I didnt use it and they charges me 3 months which they refuse to refund.

Such a bad customer service and business model it should be illegal to advertise a 0$ plan if its 25$ minimum that you are being charge anyway

Very attentive and responsive customer service from McKenzie.