PostShip Order Tracking , 48 anmeldelser

Samlet bedømmelse
4,5
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 0 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 10 % af bedømmelserne er på 1 stjerner
18. april 2024

Very efficient order tracking app, updates status in minutes.

Voiid
Indien
Cirka en måned bruger appen
8. maj 2024

This app is a Waste of Time, Firstly the user experience is poor, the email notifications and SMS notifications after I had spent an ample amount of time customizing them to my liking and testing them and saving them within a few hours it was GONE I had to start from the beginning (not the biggest issue) The biggest issue comes from the Department that is supposed to fix your problems, the contact support team, its a Joke, First they dont reply AT ALL I WAS WAITING FOR A REPLY FOR 7 HOURS, SEVEN! AND I AM STILL WAITING. THEY HAVE SEEN THE MESSAGE BUT CHOSEN NOT TO REPLY. Moreover the status changing of an order takes a load of time, and there are only two options for it (out for deliver & delivered)! then the MOST INFURIATING PART the emails and SMS would NOT GO THROUGH THEY WOULD NOT AND WHEN I ASKED FOR THER HELP THEY GHOSTED ME, ITS LIKE YOU ARE CHATTING WITH A TOXIC EX, Maybe they will up their service for you guys because they sure as hell didn't for me.

Blendy
Pakistan
En dag bruger appen
9. april 2024

They have a very good feature to correct wrong shipping addresses by customers. Love it

Landmark
Indien
3 dage bruger appen
21. december 2023

I've been using the PostShip on my Shopify store and it's really cool! It makes tracking orders super easy and the notifications are helpful. The app is easy to use and I like how it keeps getting better with updates. My customers are happier now because they can see where their orders are. I think it's a great app for any online store!

Mini Joy
USA
4 måneder bruger appen
26. januar 2024

I would never install this app again even if its totally free.
The most orders have been labeled PENDING like forever even though they had been delivered already.
Asking this issue to the support, they'd never replied.
Are they still running their business?

Now I am so happy with TRACK123.

らむ亭.com
Japan
24 dage bruger appen
Instasell svarede 28. februar 2024

Hello Sir,

I sincerely apologize for the inconvenience this has caused you, and I hope to resolve this issue for you. Could you please reinstall the app and let me know? I will assign an engineer to personally ensure your success with the product!

Best regards,

Abhishek
Founder
abhishek@instasell.in

23. december 2023

I've been using PostShip for a month and it's awesome! It helps me keep track of everything and the tracking page looks really nice. It's a big help for my store.

Man Metal
Holland (Nederlandene)
4 måneder bruger appen
25. april 2024

It's a good order tracking app. I am also now using their returns app which is also great

DOG STORE
Indien
7 minutter bruger appen
8. januar 2024

no email is being sent either from my side not from their. no status update. changing email sender is not working as no confirmation mail is delivering.
the support girl just disappeared 2 days ago without any further sign of life.

Norvine
Tyskland
2 dage bruger appen
20. november 2023

This app transformed our business! Seamless integrations, great tracking, and outstanding support, Affordable, quick order syncing, and excellent functionality. Highly recommended!

Gadget Swift
Holland (Nederlandene)
4 måneder bruger appen
30. oktober 2023

This is a really good and affordable app in the app store. I have tried others. Most of them have really bad support and don't sync order statuses often enough.

NeCommerce
Indien
Cirka 2 måneder bruger appen