Avis (34)

Note globale
3,7
Nombre d’avis par note
  • 65 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 29 % des avis sont des avis à 1 étoiles
17 mars 2025

Scam Alert! Hidden Charges After Free Orders

I installed Postship because there was no subscription fee at the time of installation, and they claimed to offer 100 free orders. But as soon as I completed 100 orders, they suddenly charged me $11 without any warning. After 24 hours, their support team said I had exceeded the free trial limit, even though they also offer a 7-day free trial on paid plans. I requested a refund, but they refused. This is a scam. Be careful!

Tutheer Shop
Pakistan
7 jours d’utilisation de l’application
Instasell a répondu 21 mai 2025

Hi,

We attempted to reach out to discuss your concerns and potentially process a refund, but unfortunately, we didn't receive any response after your initial complaint and review. We're still open to discussing this matter with you.

If you would like to continue the conversation about your experience or discuss refund options, please contact our support team at info@instasell.in.

1 novembre 2024

I had an issue with this app as it is showing products in wrong currencies when customer track their order. Contacted their customer service multiple times and every time they say they fixed the issue and it will be implemented tomorrow. I am still waiting for this since weeks now!

Iris Blink®
Royaume-Uni
8 mois d’utilisation de l’application
19 octobre 2024

i downloaded this app 1 month, i did not delete it yet because i didn't have time to set up a new tracking app yet, horrible service, they take 5 days to response back, never solve a single problem from your request, i had multiple times i can't count that i wanted to get help. THey said yeah will look into it, never never, multiple times like that. i even said, i don't subscribe the paid plan yet not because i plan to use the free one, but i want to see their service and how the app worth. OH ITS NOT FREE.

Bizarre Fit
États-Unis
Environ un mois d’utilisation de l’application
25 février 2025

SCAM

here in shopify they show free but when you install they say only 300 per month is free.

Say it here only that only 300 per month is free like others are saying.

Enjee
Inde
3 minutes d’utilisation de l’application
4 mars 2025

not free. there are fees

PROCLEANTOOLS
France
1 minute d’utilisation de l’application
13 décembre 2024

Verspil je tijd niet! Hoe vervelend is dit niet? aangeven dat het gratis is, en dan blijken dat dit niet klopt! Even voor de shopify collega's: hun tarieven: $7/month
300 Orders en $39/month
3000 Orders

E-woodproducts
Belgique
13 minutes d’utilisation de l’application
8 mai 2024

This app is a Waste of Time, Firstly the user experience is poor, the email notifications and SMS notifications after I had spent an ample amount of time customizing them to my liking and testing them and saving them within a few hours it was GONE I had to start from the beginning (not the biggest issue) The biggest issue comes from the Department that is supposed to fix your problems, the contact support team, its a Joke, First they dont reply AT ALL I WAS WAITING FOR A REPLY FOR 7 HOURS, SEVEN! AND I AM STILL WAITING. THEY HAVE SEEN THE MESSAGE BUT CHOSEN NOT TO REPLY. Moreover the status changing of an order takes a load of time, and there are only two options for it (out for deliver & delivered)! then the MOST INFURIATING PART the emails and SMS would NOT GO THROUGH THEY WOULD NOT AND WHEN I ASKED FOR THER HELP THEY GHOSTED ME, ITS LIKE YOU ARE CHATTING WITH A TOXIC EX, Maybe they will up their service for you guys because they sure as hell didn't for me.

Blendy
Pakistan
1 jour d’utilisation de l’application
12 septembre 2024

Hidden fees, not free

Naturalaclinic
Royaume-Uni
Environ 9 heures d’utilisation de l’application
26 janvier 2024

I would never install this app again even if its totally free.
The most orders have been labeled PENDING like forever even though they had been delivered already.
Asking this issue to the support, they'd never replied.
Are they still running their business?

Now I am so happy with TRACK123.

らむ亭.com
Japon
24 jours d’utilisation de l’application
Instasell a répondu 28 février 2024

Hello Sir,

I sincerely apologize for the inconvenience this has caused you, and I hope to resolve this issue for you. Could you please reinstall the app and let me know? I will assign an engineer to personally ensure your success with the product!

Best regards,

Abhishek
Founder
abhishek@instasell.in

29 octobre 2023

I don't like these apps: Huge hidden charges. Why should I pay $399/m for this than one already high-rated and trusted like order123 tracker? Do a fair business; show your charges up straight.

Skinociti
États-Unis
4 minutes d’utilisation de l’application