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March 29, 2021

I create a data source in my shipify to work with power bi, but when i try to import the Odata source with the shopif´s data source link, there is a message that says "El acceso al recurso se prohíbe"... what i have to do to get access to the resource?

Hei Hei
Chile
3 months using the app
Alpha Serve replied March 30, 2021

Hello,

Thank you for reaching out to us.

Please let us answer your concerns:

Due to security reasons, in order to import the Data Source successfully, you should use the credentials provided at the Settings tab of the plugin. To solve the problem please do the following:
1. Clear the Data Source settings by following the steps provided in our documentation: https://aserve.atlassian.net/wiki/spaces/PBSHOPIFY/pages/1711996929/Access+to+the+resource+is+forbidden+error+troubleshooting
2. Use the credentials provided at the Settings tab of the plugin. For your convenience please review the demo video of how the authorization process works: https://youtu.be/dipFVY18zRI?t=101

Please contact us at support@alpha-serve.com in case you need further assistance.

Thank you.

Kind regards,
Alpha Serve Support Team