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I just had the best customer support experience ever. Brad was great and went above and beyond what we needed.
ph.dailyschedule-ny.com
BRILLIANT! great app for sorting collections into a meaningful and user-friendly order. Excellent support and cooperation.
Support is lightning fast and very helpful. I had issues getting it working on my theme, support was able to resolve it in a VERY short period of time.
Thank you Power Tools Team!
Great app! The installation was quick, and the support from Brad was fantastic. Thank you all!
they have one of the best costumer service I have had! I highly recommend them! thanks
What an app, what a team behind it! I can't sing the praises loud enough of the Power Tools team and of course Filter Menu.
It's two key things:
1. Great value.
2. Really powerful and flexible bringing a new dimension to your Shopify site and more importantly the experience of your customers.
Now, for a few footnotes...
It isn't that easy to use but this is mainly to do with the sheer power of the app. It will take you some time to acclimatise to the mechanics of the app and its eccentricities (there are many). That said, the Power Tools team are on hand to help and they really do. Keep in mind that they are in different time zones - one support team in Europe and another in Australia (which is useful). It can take a little while for difficult issues to be sorted but they do get sorted.
The aliasing feature is truly amazing and with some patience you can create elegant filters to convert browsing customers into buying customers.
I've found that I had to watch the excellent tutorial videos a few times to understand what to do and then occasionally check with support on more detailed things. They will help you. I'd add here that I've been designing, building and developing websites for 20 years and I did need to carefully understand the app before launching into config - and I made some mistakes.
Important note. If you update your theme then Filter Menu also needs to be "updated" too to ensure it works. The Power Tools team offered to do this for me and I was about 90% successful on my first attempt but one or two small issues did occur. Power Tools helped me with this. There is a need for better docs on the update process and I hope Chris and the gang are reading this and will action it. It will generate so much more confidence in the app.
So, I would thoroughly recommend that app without exception. Thanks Power Tools.
Great customer service, they really get the job done in record time. This is by far one of the best apps I have used on Shopify.
Wow, thanks so much for the review - our support team really appreciates it!
I needed to filter by color but I wanted the app to pull just the specific variant colors and this is the only app that I found that can do it this good. You just name your colors and it picks it up as a tag.
The best part is they are always helping, at the beginning it might look complicated but they helped me with anything I needed and even did the install for me into my theme and tons of adjustments after.
Now the app is doing exactly what I need and I am still on my trial. Without paying anything they have helped me so much. This app will be well worth the $15 a month now that customers will filter by color.
I strongly recommend this app, they are so helpful!
I installed a few filtering apps and was about to call a developer and then I found this app. It's by far the best filtering app I found on the store. If you think of a feature, there is a chance that's it all ready in there and in case you have an issue, the service is also very helpful! Thanks for helping me to increase my conversion rate.
So far, so good! This app does a great job of getting around Shopify's limitations with filters, and Brad provides excellent support and customer service, making customisations for us where possible