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In the backend, the 'Vendor' filter had all the brands, but only a fraction of them were displayed on the collection page. Some tags were also set without permission. After uninstalling the filter, these were not removed and my default filter no longer works properly. A new test is therefore no longer an option.
Hi, please note that only the brands that are applicable to the current collection will show on the page - if you want to show all of the brand filters there are a number of options, such as the 'list' and 'replacer' modes, so you can customize the options to best suit your store and customers.
We have tried reaching out to you, our support team is always on hand to help resolve any issues. Once an app is removed from your Shopify store it can no longer make any changes, however we can easily clean up and restore any changes made by the app via support. Please get in touch so we can help you get your store sorted out.
Please note, leaving a negative review as your first option instead of contacting support is not entirely fair, our team works very hard on providing the best app and support we can, and these types of reviews are damaging to our business, particularly when they can easily be resolved or are due to how the app was configured.
I promise you that I have never had better customer service in my life, this application has completely changed the way my web makes it easier to find the right product for my clients, it has been the best experience of my life, special thanks to Chris for always helping me with my requirements quickly and with quality.
We integrated the filter and it works fine.
There is no other Filtering App that even comes close to how clean and fast this one is. I've tried a lot of them.
This app won't turn your URLS into a bag of shit. Chris in customer service performed with a diligence I have never experienced before with Shopify apps... followed our design instruction to a T.
Highly recommended!!!
Great app and the support team is the best!!
"fancy" ONLINE app without support on weekends. Useless big time.
Hi Brian,
Thank you for sharing your feedback. We apologize for any inconvenience you experienced. Our dedicated support team does monitor tickets over the weekend, especially on Saturdays, to ensure timely assistance. However, since you did not specify any details, it's challenging to address your concerns accurately during the weekend.
We strive to provide high-quality support with trained professionals, rather than automated responses. While our team does have weekend commitments, we aim to respond as promptly as possible. If you could provide more details about your issue, we would be more than happy to assist you further.
Thank you for your understanding, and we hope to improve your experience with our app.
Really appreciate the apps and the service I've received from the Power tools team, specialy with Chris who gave me one of the best service I didn't get from anyone. Very rapid and effective. Thanks Power tools and Chris!
Thanks for your review! Chris and the support team have been working overtime! We're always here to help!
Probably the most important app we installed. Makes Shopify actually function like you would expect an e-commerce platform to function. Great at creating automated and custom filters.
This APP is fantastic, it is rich in features and works smoothly. We made some coding changes to our website that impacted the APP, so we reached out to Power Tools Support and received fast and efficient resolution. Would highly recommend APP and company for their good service. allwatchbands.com
Update July 2023: We've been using the app for about 5 years and are still very happy with it. The support is spectacular and willing to help troubleshoot, offer guidance, and even some customizations. Very affordable.
Original review: Excellent app. I spent considerable time trying to set up other product filter apps and none of them did what we needed. Power tools filter is incredibly customizable and there are tons of automatic installations meaning even those with little coding experience can implement these filters on their site. There are also helpful tutorials if you get stuck and support was excellent. I was initially hesitant at the price when compared to other filter apps but of the ones I looked at in depth Power Tools has many more features and is worth it.