The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Wall To Wall Storage
App worked fine when first installed but later noticed the Announcement bar had disappeared from my site. Went to app controller and my announcement was somehow placed on "Pause" Turned it back on and it worked for a minute and then paused itself again. Every time I turn it on it turns itself off. Tried to message Tech support who says "One minute response is Guaranteed." but no reply. Deleting App. No good and no support.
Hey recently we have added few customer support to boost our response rate and help as much and as fast we can. But seems it is breaking and we are not getting any notification for chat. The software we use for chat is third party app twak. To so we have to discuss with them what happened. Bar is paused as each bar can be accessed mqximum 500 times in free version and 1000000000 times in paid version. Hope i clarified. We are small tiny developer and cant afford big sites free of cost. We have to pay huge for development and support