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great app to use for customer support.Nice display Easy Setting /Navigation upon set up .I Would Recommend This app For Install
Not a good customer service strategy or best practice when not willing to process a prorated refund to an unhappy customer. Customers beware. Know that you love it before you buy it for a year in advance!
As per our refund policy, we unfortunately cannot issue refunds for [MONTHLY UPGRADES/YEARLY UPGRADES PURCHASED MORE THAN 5 DAYS AGO]. However, I'll be happy to Look at your account myself and see if we have any missed opportunities or ways we can make it up to you. Reach back to our support directly and ask for me.
-Waylon W
Customer Success
The app works fine as promised - but the setup is terrible, since you are hooked on your subscription until you manually cancel on the Powr website.
Dear Tobias,
So sorry this is happening for you!
Thank you so much for e-mailing us. Due to an unusually high number of incoming requests, it might take us slightly more time to process an efficient reply for you. Nevertheless, please rest assured that a member of our support team will get back to you ASAP.
Very easy set up. I liked that I could customize the colors to match my site! Also, you can upload your own custom photo or use one of their photos.
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Quick & easy installation process, with super fast support!
Thanks a lot for your feedback, and glad to know you're enjoy the experience with both the app and our support team :)
It's customers like you that make our job wonderful!!!
I just installed, it was super simple, and easy to customize. I would recommend.
Easy to connect to Facebook.
Very simple to install and use. We highly recommend this awesome application. Customers began to contact us in moments
Love how easy it is to install on shopify. The app is user friendly and has a free subscription option.
Hi there,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
Not actually Facebook Messager chat, but a popout with a link to start one. Also, when you uninstall it, it doesn't fully remove it and you have to edit the code to get rid of it (after having to search their help centre to find out how)