Avis (704)
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Didn't work for my store as it covered up our menu. Now for over a week I have been trying to get the developer to remove it from my storefront. Customers are not able to access the menu what so ever. They said they would help and then they have ghosted me.
Hi there,
Thank you so much for your feedback and so sorry for the inconvenience!
We had an issue with the cache on our servers for the countdown timer app.
The fix is ready however, it's under QA review and will be pushed shortly to resolve your problem.
Apologise again,
POWR support teeam
need to update more. It changed randomly so the best thing that they should do that everywhere it should not appear. It is visible everywhere. I don't want this cause it is not good at all.
The design of this app is basic and it could use a touch of modern. It gets the job done if you need a simple timer. This is my honest review. Thank you.
Check how this app looks on mobile! It works well on computer based browsers. Does not work at all on the Debut theme in iOS or Android mobile browsers - it makes your navigation disappear. I was advised by a Shopify Guru to delete app and try a different one, if I wanted to have a working countdown timer and allow people to navigate to other pages on my site.
I think this is my first poor review, as I try see it from both sides, but this is by far, the WORST APP EVER! It litteraly broke down my site, first they left some coding, and when i several times asked them to remove it, they did remove it BRAVO - but also erased the rest of my index site. As for time being, I am the only one in my company with access besides Powr, and I have never coded in my entire life, so I know they have been erasing my site. Ofcause by mistake, i Understand that, but still its a f***** pain in the ass for me now, as I need to pay for a developer now. And all that for a Timer? They wont admit they erased it ofcause they dont, but they did.
So this goes out to all of you who want a simple timer. The times is fine, but do you want to keep your index/frontpage site dont install this s**** app.
Regards
**After their poor answear - here is the ticket nr. 154812 - you are totally right. I started of with my personal email (thanks for sharing it here), and now I use my business email. Since you almost ask for it, the one "helped" me is names Rea, do you want mails as well?
By the way - with full access - you do have access to index site, and you did delete both index site, and rest of your s**** coding. Ofcause my site is up running again, should I wait for you guys, starting job 5 days after writing?
The site you see now is an old version of my site, but hey you removed my index site, so its better than none.
Conclusion is the same, running from answear, have no insight on what own supporters do. Just stay away if you dont wanna end up in same situation.
Hi there,
Thanks for writing in and apologies for this!
I looked at your account with Info@dinluksus.dk but wasn't able to find a POWr account associated with it. Looking at your website I see that you have used an account with kenneth_groenbech@yahoo.dk.
I tried to find previous tickets from both of these email addresses to figure out if our support team helped remove the app from your store but wasn't able to find any email history. If you contacted us through a different email, please send it to us so we could look into it.
Just so you know, we do not remove the index site or any of the code which is already added to your website as we do not have access to that part so any details that you could provide would help us narrow down on the issue. Also, I see that your website is still active and there is no POWr app currently installed. If you would like to remove any POWr app code from your site, please use the following help article:
https://help.powr.io/hc/en-us/articles/115006392788-How-to-uninstall-POWr-from-Shopify
Looking forward to hearing back from you.
Unresponsive, complicated to change language, JUST PLAIN CONFUSING & TIME CONSUMING!
Not a good countdown timer app - with lots of tech issues.
The free plan has the biggest watermark I have ever seen, at it makes the design terrible.
it dont work at all im not sure why and how they have it set up but i paid for it and cant use it............................
Hi there,
So sorry this is happening for you!
Kindly write to support@powr.io directly indicating the e-mail address linked to your POWr account and/or weblink where you have a live POWr plugin installed and we'll try our best to help you. Thank you very much for your patience!
When I deleted a test countdown clock, It left a big blank spot on my website that I can't get rid of.
Cool customization but absolute WASTE of $ and crappy design.
First off - Every time the page is refreshed users can see the code for up to 1 second (usually less but still looks horrible in the Header / by home page logo a bunch of bogus code)
2nd - Can't edit the distance between Title and countdown
3rd -- YOU CAN EASILY COPY AND PASTE YOUR OWN COUNTDOWN CODE FOR FREE! Don't pay $90 a month for some easy knock off code. Search google for 'html countdown code' and copy and paste that in your page. Wah-lah, you just saved alot of money. Here is a good free one here I used on my site >> https://countingdownto.com/countdown-widgets/edit/event-name-countdown-clock-50334aec-7a81-4bb4-a01a-754a7ea0791b