Overall rating Based on 1099 reviews
I used the app to building a form to register warranties for my products. It was easy to use and gave me just the options I needed. However, once I spent them time to build the form and tested it, it never would send the form info to the email that I provided. Tried many times. Then discovered that it will only take up to 25 form inputs per month. Since I built that for a Warranty Registration, I'll go through 25 in no time. Not as useful as I had originally thought. Bummer
difficult to navigate and no live support . i tried installing . Cant find the installed page or any code to put in. There is no live chat or anyone to contact.
Manon Leblanc Boutique
I had trouble receiving emails. I do not recommend it if you start a store with a lot of traffic. This plugin could crash at any moment.
Atom Composites Inc.
It is not working right. I used the email form in Form builder. not working correctly and not sending the collections forward.
Frustrating, customer service impossible to reach. Had to redo form 3 times and it would not publish or save and wasted so much of my time. I do not recommend this app at all!
App works great, but one of those cheapskate outfits that make it difficult to unsubscribe. Unlike other good apps where when you uninstall them, they unsubscribe you automatically, you have to log into a separate account page. I wasted 2 months of subscriptions cos they only responded after multiple emails from Shopify. So 1 star perhaps harsh as app is good, but when a company costs you money because they are non responsive then I'm paying for their poor service ethic and I have zero tolerance for that.
They have a huge problem with the contact fields on Ipads and Cellphones = it don’t work! We have contact them but they don’t answer...well at first, but after long time and still problem - they have desided to not answer.
This problem occur on all cellphones/Ipads. The fields is not possible to fill. Nothing happen when you click on them.
1 star is to high - because this app do not work - and the customer "service" do not exist.
So, you all people that gave this app 5 stars...have you checked the function in a mobile or Ipad? If not do that - and you will uppdate your review to 1 star.
Renebel And Co
this app is too slow! when you click on the page it takes a while for the form to come up on the page
I was using this free form for sometime then they automatically billed me the pro version after a year, this was paid for through my Shopify account which is what they make you sign up for to use the free version. They have a refund policy of 5 days from billing, the only trouble is they NEVER have to refund because the 5 days is not in line with Shopify's billing. So they charged my Shopify account on 27 June and Shopify bill on 9th August for the month, I applied for a refund on the 10th of August the day I saw the charge on my Shopify bill and POWr.io refused to refund me because it was outside of there 5 days but not Shopify's. This way they never have to give a refund because they keep telling customers it's too late. They refused to consider this dodgy behaviour, I complained to Shopify that if a app provider is going to bill through their system then they have to have policies in line with Shopify billing not their own. Marco in support was of no help and refused to escalate it to a supervisor. Their apps might be Ok for a few weeks but if you intend on using it long term be careful and don't pay for it through your Shopify account or you will be victim to this fraudulent practice too.
DO NOT USE THIS APP! The main thing I look for in an app is customer support. These guys are slow to respond and there are many better form builder apps at there just do your research. Also, I deleted the app within an hour and they still charged me a month later and did not refund me and stated "it is in there refund policy."