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We found it useful initially, but then was no longer working with our platform/site.
Customer service with POWR staff however was exceptional and very responsive.
Richcarde did solve my problem when Responses stopped being delivered to our Emailadresse. He did understand the problem straight away and fixed it within 1 day. He replied very quickly.
Support is very good, but loading time of the embed contact forms in our sites is a bit too slow for us. We still keep the App, because it has the features "Autoresponder" and "Sent notification to Email", but I think he loading time is a downside.
The app is great for the most part and any issues that arise can be brought to the support team. I have been helped by excellent team members of POWR such as Arlyne and Richcarde M.
My only complaint is that I have ran into a few different issues with a larger form, which is expected due to the complexity, and said issues tend to arise without user changes being the root cause.
Overall one of the better products on the market (due in part to their excellent support team).
Thank you so much for such wonderdul feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with both the app and our support team.
It's always a pleasure to assist and make sure you're having the best experience possible with our apps. You're welcome to contact us again anytime for any questions, concerns or suggestions!
The issue was resolved and there was good follow up communication.
Good tecnical support!
Fast responnse and very knowledeable on the issue I was having using the app. I would recommend the anytime.
Thanks a lot for the review !!
Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection.
Is there anything we can do on our side to deserve a 5-star instead? Anything it is, please do not hesitate to let us know and you can stay assured that we will do my best to help!
Please note that you can edit the rating using the same link below 😊️🙏️
Intuitive and easy to use. Was able to setup forms within minutes.
If you have any issues with the app, just reach out to their support team. They respond quick and fix any issue quickly.
Thanks for spreading the word about our support team!
If there's anything we can do for even a better experience worthy of 5 stars, please don't hesitate to let us know.
The app works good for what we need. The customer service agent via chat was very helpful and able to get our form working that was not showing up for customers.
Thanks a lot for your review!
Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection.
Is there anything I can do on my side to deserve a 5-star instead? Anything it is, please do not hesitate to let me know and you can stay assured that I will do my best to help!
Please note that you can edit the rating using the same link below 😊️🙏️
Response gained for the app being down in my country (DNS issues). Support was fast. Happy with the app it does what it says.