Avis (1 461)
Affiner
-
Par note
He was very smooth before the purchase, but couldn't enter after the purchase, so it is not recommended to use it
Hi there,
So sorry for your bad experience with our app.
Could you please reach out to us on support@powr.io we will be happy to sort this problem out for you!
Simple and user friendly but could do with improvements on adding more features, loading time and ease of accessibility on Android platform...
When you fill out one of the forms you go to a 'success screen' that tells the user they have successfully completed the form. Except the content for this success page is put far far down into a page - which gives the effect of loading a blank page. I contacted the support, who eventually wrote to me and said they had to escalate this issue to a different support team - sounded promising. A week later and after me writing several times to see what the progress was, I got an email saying "there's no workaround to make the submission success message appear on top" They suggested if I know someone who can do advanced coding I could try customising the form's CSS.
We sent out the form for a few people to test, and they all reported back that the form didn't work because after submitting it they were sent to a blank page.
The app is as good as useless to us, the support very slow and didn't resolve what for us is broken functionality - so we will be deleting it and choosing another app.
The app provides an unusable service, why am I being prompted for this? Please cancel my charge! “What happened?
You've requested a page on a website (www.powr.io) that is on the Cloudflare network. Unfortunately, it is resolving to an IP address that is creating a conflict within Cloudflare's system.
What can I do?
If you are the owner of this website:
you should login to Cloudflare and change the DNS A records for www.powr.io to resolve to a different IP address.”
Hello Viviebike,
Please accept our sincerest apologies concerning the server issue you experienced. Please know the downtime you referenced in your review was not a result of our failure, but caused by our hosting provider, Heroku.
Their entire network went down for 6 hours, which in turn directly affected the entire POWR network.
There was nothing we could have done to prevent the interruption and we regret this happened to you. You can view detail about this issue here:
https://status.heroku.com/incidents/2453
App is very easy to use, and the support is excellent. I expect they will continue to add new features. The design tools and conditional logic led us to this solution over others we evaluated.
Our gratitude for the review, and super glad we were able to assist as expected💙️
You can stay assured that we will always do our best so you can always have the best experience possible with us!
I use this app for capture additional information after ad order like vat id or other data and it is fantastic
I was very pleased with the Form Builder App. It was very easy to use and very easy to add it to my site.
Creating the form was simple and very intuitive. I would highly recommend using this App for your store.
Great app to have multiple forms on your website (contact form, polls on the website, etc) with responsive customer service in addition.
Thanks for the great review! 😍Anything we can do to get 5 stars from you? We’d love to hear your feedback!
it was so easy to use and great thanks i was able to put on a new page without issues. thanks a lot
Great Customer Service