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Would not suggest due to a big issue we had getting the forms that were submitted.
No support help at all. I've literally emailed them over 3 times about a error I'm having with a page. I can't use the page until its fixed. They won't email me back, so I'm going to have to find a different app
Hello there,
Our deepest apologies for the misunderstanding.
Upon checking our records, we noticed that our replies were never delivered to your email address even though we ...
At the begining it looked great and that is why i paid the plan, because i needed a contact form where my clients could add their images for quotation. After using it a few months i found that i wasn't receiving messages thru it and decided to cancel my subscription because i had to restructure my budget, so i did it directly with them coz Shopify sends you there to cancel. Even so, they charged ...
We're very sorry to hear about your experience with our app. Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the ...
App works great, but one of those cheapskate outfits that make it difficult to unsubscribe. Unlike other good apps where when you uninstall them, they unsubscribe you automatically, you have to log into a separate account page. I wasted 2 months of subscriptions cos they only responded after multiple emails from Shopify. So 1 star perhaps harsh as app is good, but when a company costs you money ...
The worst app and customer service I ever used with my store. I verified before downloading that the form could import a date field to Mailchimp but after installing and spending hours putting the form all over my site, I find out the date field does not work. I spent two months working with customer service only to eventually find out that this feature does not work. And, the customer support ...
Thank you for taking the time to give us this valuable feedback. I am sorry your experience has been less than desirable up to this point. I want to help make it right. There ...
shit! I cannot submit the form normally. Please contact me as soon as possible. I have paid out!! !!!
Resume: Very bad
I don't recommend this app because of the quality and support that POWr provides.
The loading speed of the form is 10-15 seconds. This not appropriate when you are having premium version and pay $100+ per year.
When I actually recognize that the app is super slow and customer support is not going to solve our problem, I have tried to apply for a refund of annual subscription but ...
Hi there,
We're truly sorry you've had a negative experience with our app and our customer support team.
We understand that loading speed is important to our users and we ...
I have the pro version, but now i will delete the App. It needs 7-15 seconds until the lead form appears on the website. Which customer waits 15 seconds until it appears?
Hi there!
So sorry to hear about your experience with the app.
Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWR account+weblink ...
This app is absolutely awful! I'll spend HOURS editing and creating a custom apparel order form (this has happened 4 times!) only for it to freeze (the app, not my wifi or computer) and reload. I have to start all over again! I am furious. Fix this. I actually paid for the upgrade, like an idiot, and this is what I get??
Even after opting for paid subscription the form still displays their advertisement at bottom. The ticket has been created on this but no response has come. Its been more than 24 hours. Worst support.