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Good tecnical support!
Online chat was extremely helpful, as I had no idea what I was doing, and they were able to get my form up and running on my website in a just a few minutes!
Richarde was very helpful. I am sorry there is an ad on the bottom of the form since I'm on the free plan. But that's not his fault!
Hi Mandy,
Thanks for your honest feedback, and glad to know that you received all the help expected from our support team!
However it's not possible to have the same benefits on the free plan as on the paid plans unfortunately, meaning the POWR watermark will show at the bottom of the app unless you upgrade.
For any questions about our different plans and advantages, feel free to reach out to our team again anytime!
So far it got the required features and input fields that probably needed.
good service
Easy to build forms, easy to put onto site. Plenty of customizations. Pleasantly surprised and impressed. Mithsou was very helpful and quick, thorough and knowledgeable. Great service.
Quick and efficient response!
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.
Exceptional customer service combined with a high functioning app makes it a must have for growing and established businesses alike. Today, worked with Mithsou, who was attentive and knowledgable and fixed the issue immediately. A+++
Top notch service - prompt & efficient. I was very pleased! Sometimes technical support people can be hard to understand or just difficult in general - their team was very well spoken & explained everything in our terms to make sense of it.
Shopify's support is incredibly helpful! I worked with Richcarde M. and he was able to resolve my issue within minutes. He explained what was going on and made sure I was good to go. On top of that, he was so courtesy and cordial. 10/10 would work with Richcarde M. from Shopify again!