Avis (1 469)
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Whole app is a joke.
Installed this app for a simple form which was perfectly working at the time.
Then without any communication, half of my form is now under paid version and doesn't work for my clients (upload photos etcs)
At this point the basic shopify form does the same job.
Hello there,
Thanks for taking the time to post this feedback. However please note that there is a limit of elements that can be used under a free plan as stated in our ...
I installed this app after testing the Free version, then upgraded and paid for the full year of the Starter plan. I set up the Autoresponder and found that this developer includes their own Unsubscribe link in the footer and you cannot change it unless you upgrade (again!) to the Pro version, even tho their documentation says you can remove the footer with their info with ANY upgrade. But when ...
Hello there,
We appreciate you taking time to express your frustration, and sincerely apologize for any misunderstanding while using our form.
Please note that the feature ...
No support help at all. I've literally emailed them over 3 times about a error I'm having with a page. I can't use the page until its fixed. They won't email me back, so I'm going to have to find a different app
Hello there,
Our deepest apologies for the misunderstanding.
Upon checking our records, we noticed that our replies were never delivered to your email address even though we ...
All my forms on all my websites are down. This is crazy. I could get over never getting the emails and going into the app to see entries, but this???? Someone better contact me ASAP or refund me.
Actually, if I could get a fraction of a Star, I would. The I-Frame design is not stable, the POW servers are slow, and worse, the customer service was not good for me (waiting three weeks now for someone to look into my store?!?!). To date, our forms are the only aspect of our website that yield us negative reviews from our customers. In the words of my last customer (received this today) from a ...
CHARGING WITH NO PERMISSION!
I installed this app on 3 of my Shopify stores. When the trial period ended, I decided to upgrade the plan on one of the stores. What happend is they charged me on 2 of them.
When noticed, same Min I contacted customer service which said they can't do anything and I won't get my payment back. I literally told them the story less than 1 min after it happened.
They are ...
The app was working perfectly fine for a long time. One day however, I noticed that I was missing more than thirty submissions. I went back and forth with several representatives who were staying in touch relatively well. At one point they told me that I had found a bug and that the issue had an estimated two week timeline for a fix. Are you kidding me? I am hosting events for hundreds of people. ...
Hi there,
We're truly sorry you've had a negative experience with our app and our customer support team.
We understand the importance of the submissions you have received on ...
We use this app, it gives problems from time to time but it was okay. Now they changed everything. I want to connect to app through my Shopify page, it does not allow me. It does not work at all.
Hi there,
We sincerely apologize for the inconvenience! Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the ...
Form building is not the easiest but it does give options. Some other apps do have better ready-to-use forms.
On top of it didn't have the best experience with app charges. Had started using the app for the free version but all of a sudden got charged for the Pro version for an entire year and didn't know about it till got to see the bank statement.Didnt even receive an email for this charge or a ...
This app is glitchy and has bugs. Can't edit forms we've made and customer support won't respond to emails.