Omtaler (1 451)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 83 % av vurderingene er 5 stjerner
  • 10 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 4 % av vurderingene er 1 stjerner
Redigert 8. september 2017

I do not recommend the upgraded version of this app.
I spent way to much time (overall about 90 minutes) trying to initiate the paid Premium version of this app, only to find out (through Shopify Plus) that their programming was faulty and was causing the array of frustrating issues I experienced every time I attempted to purchase an upgraded version.
Additionally, with each failed payment, I received a email notification stating that I had successfully paid for the app - which was wrong.
I contacted their customer support and was told multiple times that the issues I was experiencing were my own or Shopify's fault.
So far, since they were notified by Shopify Plus app team that their app's issues, they have not contacted me to follow-up.
I highly suggest that you DO NOT WASTE YOUR TIME with any paid version of this app and find another app to handle your form needs, which is what we are doing.

Wholesale High Spirits Flutes
USA
7 dager bruker appen
9. juli 2017

I am not really satisfied with this app because the code they tell you to (paste) in the page your using to create the form is not discrete. it pops out! before the form loads onto the page and is visible for a whole 4 second split. making it look unprofessional, also if you want to place a banner, slideshow, image, or video above the form like at the top in my situation it doesn't let you. Im not code savvy and thought this would clear out that issue but it doesn't you can only place an image in the page container where you place the descripition making it low and if always goes under the form never above like i want it to, It's useless cause shopify already offers that. Also you'd think with the upgraded verision for css and js you'd be getting cool background drops for the form or a logo upload above the form, but no! all you get is gradient and those little squiggle lines, swirls, and pyrimid looking outlines in the background. I would of been happy with just being able to place a BANNER! OR FULL STRIPE above the form but not even that. also they promote a lower price than the one scratched off above it but really thats the price they charge you. The plane i chose said for 9.99 but they charged me 11.99! for nothing i wish i could get my money back.

Moneytagg 2
USA
6 dager bruker appen
13. august 2021

I bought the PRO version, online customer support does not exist.
Installed on shopify, it is very slow to open, impossible to use it.
Money thrown away.

Ahimaria
Italia
4 dager bruker appen
POWR.io svarte 13. august 2021

Hi there,

Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.

We truly appreciate your patience! Please let us know if you have any other questions or concerns.

6. mars 2022

Leider ist die App nicht sehr benutzerfreundlich gestaltet. Mehrere Nachrichten wurden nicht übermittelt.

Schreibwaren & mehr...
Tyskland
3 dager bruker appen
3. november 2021

What a bad app, u can't even contact the support team, due to no one will answer you, since 3 days I'm sending them inquiries with no luck, also be careful, if you use the app on ur website, the pages will load very slow and they will never answer u to solve this issue!

sirius.com.sa
Saudi-Arabia
2 dager bruker appen
POWR.io svarte 3. november 2021

Hi there,

So sorry for your bad experience.
We are third party app which is actually using Iframe and unfortunately we cannot start loading our scripts before all Shopify's scripts are executed.
Meantime if you will try to check an example of our form installed on any empty page like that https://www.powr.io/plugins/form-builder/view?id=30459316&mode=page you might notice that it's loading pretty fast.
Currently, we are working to improve our loading speed as much as we can to improve it.
If you have any other issues,
To contact support, simply submit a ticket trough email support@powr.io or use this link.
https://help.powr.io/hc/en-us/requests/new

8. august 2018

DO NOT USE THIS APP! The main thing I look for in an app is customer support. These guys are slow to respond and there are many better form builder apps at there just do your research. Also, I deleted the app within an hour and they still charged me a month later and did not refund me and stated "it is in there refund policy."

Terrible Service

Soxx Clothing
Canada
Rundt 22 timer bruker appen
27. november 2018

difficult to navigate and no live support . i tried installing . Cant find the installed page or any code to put in. There is no live chat or anyone to contact.

CortiSLIM
USA
Rundt 21 timer bruker appen
Redigert 9. desember 2018

I used the app to building a form to register warranties for my products. It was easy to use and gave me just the options I needed. However, once I spent them time to build the form and tested it, it never would send the form info to the email that I provided. Tried many times. Then discovered that it will only take up to 25 form inputs per month. Since I built that for a Warranty Registration, I'll go through 25 in no time. Not as useful as I had originally thought. Bummer

Templar Knife
USA
Rundt 11 timer bruker appen
28. april 2017

Absolute rubbish.

Says it is FREE, but every single time you try to publish a form, it wants you to upgrade.

Misleading product. I will never use it or any other POWr plug-in. I despise being tricked into having to pay for FREE things...!!!!!

My Esolution
Australia
Rundt 6 timer bruker appen
16. mars 2019

Please i don't understand why it doesn't send no email at all ! I made many test no email for me no confirmation email for customer. I tried to change my email no confirmation mail. IS THAT JUST DECORATION ? Please HELP !

AM leathercraft
Vietnam
Rundt 4 timer bruker appen
POWR.io svarte 16. mars 2019

Hello,

I'm sorry to hear that your form is not sending out confirmation or notification emails. I can definitely look into this for you but in order for me to do so, please reach out to support@powr.io and provide me with the email address that is associated with your POWr account as well as the email that is connected to your form.

Looking forward to your reply!

- Melissa