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We used to love this app. I do not know what happened though cause the last two years+ we were billing almost $1,000 a year - We didn't approve this and would like a credit! We primary use a different app. this is crazy
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.
I am not yet convinced as i am struggling to get it setup for only 1 specific product as opposed to all my products...it is slowing down my launch plan.
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.
Useless eCommerce plugin. The sales price calculation isn't working as it should be in the eCommerce business. The app is adding the sales price to the option price instead of replacing the sales price with the option price. The features are very minimal. Good idea but needs a lot of improvements
Its not what it used to be.It has a error bug before you review form. It doesnt show you final. You must publish the review.
This app had some great features, but ultimately didn't help us with variables in merchant billing. Also, most importantly, the loading speed is significantly slow. Are there any ways around this?
Hi there!
So sorry this is happening to you.
Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.
App is good but disappointed with the support. Emailed several times but no response received even after a week's time. Please improve your customer support.
Hello, thank you for your review. I'm so sorry to hear about the situation. You can definitely reach out to us at support@powr.io, provide us with your POWR account and we can help you further.
The email address field on the forms does not validate the format of email addresses (i.e. people can submit without adding .com). Sent two requests to support over a week ago, and have not received a response.
Also, the forms do not support RTL (right to left) text.
Otherwise, the app is generally easy to use and well developed. The low rating is because they don't reply to support requests.
Hello there,
Thanks for trying our app and apologies for the inconvenience.
We sent your ticket to our engineering team to take a look and they let us know that an email address can now be valid without a .com or any other extension, please see the wiki article here:
https://en.wikipedia.org/wiki/Email_address#Examples
Apologies for the delay once again but please feel free to reach out to support if you have any other questions.
The free plan is a complete waste of time. The next tier up offers some functionality - but nothing near what a basic free form plugin would normally offer. So you get funneled upward into an increasingly expensive plan with a very well hidden pathway to cancel. Frustrating and doesn't offer value for money.
Hi there!
So sorry to hear about your experience with the app.
Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWR account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround.
Thank you very much for your detailed feedback&patience.
I am having problems with spacing a basic site design. Form appear to rather hard to control from UI design
I understand the need for pricing tiers but if you charge 5$ a month and don't allow me to fix the leading or padding in the paragraph text you make me use that's a problem. I don't know the fix, but it immediately made me uninstall.