POWR: Contact Form Builder , 1 403 recensioner
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would not recommend, very poor customer service that really seems to not know what they are doing. Only by email, foreign, 24 hr plus delay, has really screwed up my Shopify site and cant get it off (they did the install). Hoping this review might make them take notice and get this done after more than four requests.
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.
Extremely well thought out and intuitive app. All templates are super customizable. Integrates perfectly with MailChimp for Newsletter Management. I also use it for a Contact From and a Sample Request Interest Form. Works great for all of the above! I recently had an issue with a very old form I had created that I couldn't solve myself. Timur debugged it and spent time explaining what happened, recreated it, and walked me through resyncing to MailChimp. Amazing support. Thank you!
Thank you so much for your kind words! We're delighted to know that you're enjoying your experience with both our app and support team.
Please don't hesitate to contact us again anytime at support@powr.io or via our in-app chat, we'd be more than happy to hear back from you😊️
Excellent customer service, particularly from Ritchcarde M.
He was very smooth before the purchase, but couldn't enter after the purchase, so it is not recommended to use it
Hi there,
So sorry for your bad experience with our app.
Could you please reach out to us on support@powr.io we will be happy to sort this problem out for you!
Very prompt service and actually the self help info I was sent I was able to resolve, but support still reached out to make sure everything was taken care of.
Hi there,
We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.
Do reach out to us for any suggestions or queries and we'll be more than glad to help.
Customer service was amazing, app is easy to work through. no complaints! Highly recommend
Thank you so much for the 5 stars and sharing your experience with us 😊
This app is my go to and it works very well for my store. I receive and have received many of my clients through the forms I've created with this app so I cannot live without it!! I've never had problems with it until recently but it was fixed IMMEDIATLY!! By Richcarde he honestly saved my day and forms because they were mysterious deleted. He brought them back with no problems and provided stellar customer service. If you have a client based sector within your business then this is the app for you!! My forms with this app has made my client based part of my business run smoothly for going on 3 years and I'm super thankful for it. It's so much you can do with this app!!
Thank you so much for your kind words! We're delighted to know that you're enjoying your experience with both our app and support team.
Please don't hesitate to contact us again anytime at support@powr.io or via our in-app chat, we'd be more than happy to hear back from you😊️
Fast responnse and very knowledeable on the issue I was having using the app. I would recommend the anytime.
Thanks a lot for the review !!
Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection.
Is there anything we can do on our side to deserve a 5-star instead? Anything it is, please do not hesitate to let us know and you can stay assured that we will do my best to help!
Please note that you can edit the rating using the same link below 😊️🙏️
One thing we can say about POWR is that they care about their clients and the users experience using the POWR products.
We had some issues with our POWR Contact Form and with the help of Richcarde and team they were able to solve it to get our store back up and running!
Exceptional service! 5/5!
Had an issue with the form plugin appearing on our Shopify site and couldn't resolve the issue from various FAQs and online troubleshooting, so contacted POWR support and received a message and the resolution within 1 business day. Needed a fast turnaround and got one - excellent app and support. Special thanks to Jamilya for the help.