评论 (1,437)
优化
-
按评分
I bought the PRO version, online customer support does not exist.
Installed on shopify, it is very slow to open, impossible to use it.
Money thrown away.
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.
Leider ist die App nicht sehr benutzerfreundlich gestaltet. Mehrere Nachrichten wurden nicht übermittelt.
What a bad app, u can't even contact the support team, due to no one will answer you, since 3 days I'm sending them inquiries with no luck, also be careful, if you use the app on ur website, the pages will load very slow and they will never answer u to solve this issue!
Hi there,
So sorry for your bad experience.
We are third party app which is actually using Iframe and unfortunately we cannot start loading our scripts before all Shopify's scripts are executed.
Meantime if you will try to check an example of our form installed on any empty page like that https://www.powr.io/plugins/form-builder/view?id=30459316&mode=page you might notice that it's loading pretty fast.
Currently, we are working to improve our loading speed as much as we can to improve it.
If you have any other issues,
To contact support, simply submit a ticket trough email support@powr.io or use this link.
https://help.powr.io/hc/en-us/requests/new
DO NOT USE THIS APP! The main thing I look for in an app is customer support. These guys are slow to respond and there are many better form builder apps at there just do your research. Also, I deleted the app within an hour and they still charged me a month later and did not refund me and stated "it is in there refund policy."
Terrible Service
difficult to navigate and no live support . i tried installing . Cant find the installed page or any code to put in. There is no live chat or anyone to contact.
I used the app to building a form to register warranties for my products. It was easy to use and gave me just the options I needed. However, once I spent them time to build the form and tested it, it never would send the form info to the email that I provided. Tried many times. Then discovered that it will only take up to 25 form inputs per month. Since I built that for a Warranty Registration, I'll go through 25 in no time. Not as useful as I had originally thought. Bummer
Absolute rubbish.
Says it is FREE, but every single time you try to publish a form, it wants you to upgrade.
Misleading product. I will never use it or any other POWr plug-in. I despise being tricked into having to pay for FREE things...!!!!!
Paid to upgrade this app. Made a form and installed on my website, and without my knowledge, the app put a countdown timer on my website (Which was set to 000:00:00:00) for about 3 hours on my product page. 3 hours which I was advertising on social media and probably lost a lot of customers due to having a broken countdown timer on my website.
Please i don't understand why it doesn't send no email at all ! I made many test no email for me no confirmation email for customer. I tried to change my email no confirmation mail. IS THAT JUST DECORATION ? Please HELP !
Hello,
I'm sorry to hear that your form is not sending out confirmation or notification emails. I can definitely look into this for you but in order for me to do so, please reach out to support@powr.io and provide me with the email address that is associated with your POWr account as well as the email that is connected to your form.
Looking forward to your reply!
- Melissa
This is the worst app I've used on shopify as I had to recreate my form three times because it kept getting stuck for any changes to publish. You make a change and it doesn't take, you make another change and it stops working altogether. You try to delete it and it just spins in a circle. How it has so many reviews in the positive... #FakeNew Deleting it right now!