Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive design, ease of use, and customizable form templates. It's highly valued for its ability to manage newsletters and collect client information. The app's compatibility with Shopify 2.0 and its commitment to continuous improvement are also praised. The customer support team is recognized for their quick and effective help. It's recommended for small businesses and startups due to its affordability and scalability. The live chat feature is also commended for its prompt and knowledgeable assistance.

December 14, 2023

Been using a paid version of this app for years now, love it. I especially appreciate how the creators are always seeking insight from users to improve and enhance the app experience. Customer service is also always timely and thorough. Thank you to all at Powr, and thank you to Irina for her most recent assistance.

Goddess Glam Custom Competition Suits
United States
Over 7 years using the app
January 9, 2024

Working with Richcarde M. this morning on getting a form added to our site and making sure it was added to the correct tabs has been a pleasure. I am not used to getting this much help when reaching out for help or support. I sincerely appreciate all the help provided by Richcarde M! I could not have gotten through my issues without them.

Destiny Solutions
United States
8 months using the app
POWR.io replied January 12, 2024

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us.
You're always welcome to contact us again anytime for any questions, concerns or suggestions.. it would be a pleasure to hear from you again :)

January 18, 2024

I've been using these forms for years! They work great and support is quick and wonderful!

And Arlen
United States
Over 4 years using the app
POWR.io replied January 20, 2024

Hi there,

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.

Do reach out to us for any suggestions or queries and we'll be more than glad to help.

January 14, 2024

Great customer service... Easy to install and setup.

HCR Racing
United States
Almost 5 years using the app
December 27, 2023

Richcarde was very helpful and sorted my problem very quickly. Excellent customer service :)

Kyla rose tattoo
United Kingdom
Over 2 years using the app
December 5, 2023

Easy and intuitive to set up. The support team was quick to respond and provided a clear guide.

MOFT
United States
Over 4 years using the app
POWR.io replied December 6, 2023

Thank you for your feedback and glad to know you're loving both our app and support team😁️😃️
It's customers like you that make our job wonderful!

November 7, 2023

This is an awesome app. I had an issue today which Richcarde resolved very quickly. I was also happy to see that it is now Shopify 2.0 compatible which makes adding it to your site even easier than it used to be.

Mug Barista
United States
About 5 years using the app
POWR.io replied November 9, 2023

Thank you for your feedback, and glad to know you're loving both our apps and support team😁️😃️
It's customers like you that make our job wonderful!!!

January 12, 2024

Excellent support in minutes!

Eagle Emblems & Graphics
United States
About 5 years using the app
January 25, 2024

They were very patient in helping me out and answering my questions. Thanks for their help.

Empreus
Malaysia
About 1 month using the app
POWR.io replied January 26, 2024

Hi there,

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.

Do reach out to us for any suggestions or queries and we'll be more than glad to help.

December 13, 2023

The agent I worked with was very helpful in getting my issue resolved. I love the chat option and I would definitely recommend.

Junk Swagger
United States
27 days using the app