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Got all the help I needed to showcase my work with PowerPoint image slider. The rep who assisted me was great!
Thanks a lot for the review, and glad to know that you had such a great experience with our support team!
However it looks like you made a mistake in the rating and posted 1 star unfortunately. You were probably trying to post 5 stars and posted 1 star by mistake.
We would really appreciated if you could update the rating as soon as you receive the message, and don't hesitate to reach out to us again anytime in case you have any questions in the future :)
This app is easy to use however I encountered a number of problems.
First off, my media looked just awesome in Corel, but when I loaded my imported media to the plugin, they did not look nearly as good.
After running my new sliders for a day, I realized I neglected to check how it looked on mobile.
Surprise surprise with the slider plugin installed my page was taking minutes to load, if at all. Very frustrating as this is my busiest month of the year and more than half my customers use their mobile devices so I ended up losing probably hundreds of dollars in sales.
Support was responsive and explained that their plugin loads after all the other plugins on the site so one of my other apps was to blame. The fact of the matter is that with this plugin installed, my site would not load correctly on mobile devices.
Support explained that average load times for the plugin on a page launch were
3 to 6 seconds. I am sorry but that is just really, really bad.