Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
September 14, 2021

Very easy to use and update! Love the flexibility provided. Loading time on page can be improved though.

H4sh
Singapore
Time spent using app: Over 1 year
POWR.io replied September 14, 2021

Thanks for the great review! 😍Anything we can do to get 5 stars from you? We’d love to hear your feedback!

Edited February 6, 2020

Waylon stepped in and made things a lot better. It does not change the original experience, but I am much happier now with the support I received. And their product had been great for the last year or so we've been using it!

ORIGINAL COMMENT:
Horrible app and horrible support. I asked them about a billing issue, slow load times, and an issue with how it loads on the page. The first response was asking for a link to the problem page and to provide more information of what I am trying to do (After explaining it already!). I respond again, with the same info, and then they ignore it again and just reply with a generic response and link to "Basic Troubleshooting steps" (like refresh the website and clear cookies.. Ugh!). Uninstalled!

Steel Horse Audio
United States
Time spent using app: 27 days
POWR.io replied February 6, 2020

Hello,

Thank you so much for taking the time to provide us with this feedback. I am sorry we dropped the ball on the communication and handling your issue. I found your account information, including your original ticket you sent to us with the support request. I will follow-up with you directly there to see what we can do to rectify this situation.

Waylon W | Customer Success

July 18, 2019

This was the exact solution I needed for the Tiered program I am running. I do wish I could have 3 sets of 3 options for some reasonable price.

DLC Media Agency
United States
Time spent using app: About 2 months