POWR Popup: Sales Pop Up

Outstanding Customer service I love the app easy to work with . But I love the fact I can get an actual human to help me.

The app worked fine for some time. I upgraded to paid version for a few months but then got back to the free one. However, the charges continued even after contacting both POWR and Shopify support. On POWR dashboard subscription showed as free, but Shopify settings still had the subscription as active. Contacted the support multiple times, only received offers to upgrade to a more expensive option. They also previously insisted on writing a positive review which i did, because I liked the app initially. Changing the review now. Very frustrated with the experience and time wasted contacting support - with no use. They also refuse to refund the charges that were done after the paid plan cancellation. I had to delete the app.

Helped me with everything setting up

I'm very new to the app, but found it to be very intuitive. When I needed help, Richcarde was there to help me and was fantastic! I would highly recommend this for your online store!

Brilliant support from your team. I was looked after Richcarde M and he fixed my issue straight way. Very happy with the product and your quick support.

Richcarde M. , helpful and resolute, thank you very much.

:D

Awesome service- Customer service was helpful to get the issue resolved

Noticed the pop-up was taking up the full screen on mobile. Sent in a request and they fixed it in a timely manner.

Customer support by Richcarde M. was very helpful. thank you

The customer support is helpful and quick.