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Great app concept - terrible help assistance. When paying for a service one expects a level of help and assistance above a basic set of questions. Either an online chat facility or a simple email address or contact form would suffice. Its shouldn't be this hard to reach out to you that I have to eave a negative(ish) review in order to voice my frustrations regarding your product. When I click to post this review- it doesn't appear to work - so if you see this - please spend a little time to fix these pesky issues
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.
I started to install it, but then too soon I received a popup to give my review... i couldn't finish the publishing. A pity as it started very smoothly
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.
I am using this app for announcements and it works perfectly and it is bring more customers into my website.
Just started to use this app. Hopefully it works well. There are some missing option to edit. It is truly a easy free popup.
besoin de amélioration encore dans graphique, que soit de plus semples a configurer et plus d'option de personnalisation
Hi there,
Thanks for trying our app.
Please let us know what functionality you are looking for and I can add them to our enhancements list for future updates.
Best,
Sunil
Ok but even though it's set to pop up once per week per visitor it keeps popping up very annoyingly frequently even after the email has been entered by a site visitor, surely it should just not pop up again after it's been clicked off or filled in???
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Could you please write us on support@powr.io with more deateils and we will be happy to help with this problem.
I just started using it. I hope it helps generate sales and convert viewers to buyers. so far its good.
J'utilise cette application vraiment intéressante pour augmenter le nombre de conversion sur mon site internet. je recommande cette application
It's ok to try, but it will charge for some special functions. It's better to offer a free plan for those basic functions.
Thanks for the feedback! We do offer a free plan with a bunch of different features. Of course, some features are reserved for paying users. If you're interested in an upgrade, please get in touch with our support team and we'll be happy to work something out for you 😊
Simple to use but can't seem to see my pop up on my website! The whole process is really easy though which is good.