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You'll want to use this app if you 1. Want to waste time 2. Waste money 3. Lose customers. This app broke my store had to rebuild from scratch THANKS FOR NOTHING!!!!
Adquiri la version Pro y no me funcionan los Popup, no salen en la web. Entro en multiples ocasiones a mi tienda y no sale nada. Para colmo tan pronto instale la app la pagina web me esta alertando de actividades no seguras.
¡Hola!
Lamento mucho escuchar tu experiencia con la aplicación.
Por favor contáctenos directamente a support@powr.io detallando la dirección de correo electrónico vinculada a su cuenta POWR + enlace web con el complemento POWR en vivo instalado para que podamos investigar el problema por usted.
Muchas gracias por tus comentarios y paciencia.
This app doesn't integrate with Shopify Customers (the in built CRM of Shopify) so its rather pointless for the main use case of a newsletter sign-up form for capturing new customers...
I GOT >>SOLUTION<< TO THE PROBLEMS THIS APP CAUSES
DO NOT INSTALL THIS APP !!!!
It will damage your theme a lot.
I was lucky and found a way to fix the issue. I went to HOME>CUSTOMIZE THEME>*inside the Current Theme section click on >ACTIONS>EDIT CODE>*find the "theme.liquid" *click on Older versions and find a version which you can save and check if the problem is solved.
Powr needs to give these solutions not me ....
The customer service team on this app are a joke! Firstly I did not approve the one-time purchase of 40 something USD, I was unknowingly charged and deleted the app immediately when I realised it wasn't going to need it. When I got a chance to check my Shopify bill, I reached out to the team. I was 3 days outside their refund window and they would not refund me for the purchase. JOKE.
Hello,
Thank you so much for bringing this to our attention. We do understand that mistakes can be made and that there may not have been an intention to purchase the plan. We are rigid on our policy to not play favorites, but we are going to take care of you in this case. We are going to honor a full refund at this time, but please reach back to me directly if you have any questions or concerns regarding your account. I am more than happy to help if you wish to continue with our service.
Waylon W | Customer Success Manager
Have the pro version, there is no control on the position of the popup that works. When it is to be centred it centers the pop-up both vertically and horizontally on the page, and is not reactive to where the user is. Meaning you have to scroll to see the pop-up, thus defeating the principle purpose of a popup. Disappointed with their support.
Sorry you ran into issues! Our team has reached out to you with instructions for how to solve the problem you encountered. Installing to the theme instead of a single page should solve this. Happy to assist if you keep running into issues!
Liked it at first but had to remove as it made my favicon disappear. Even after installing had to go back to theme code and delete to make favicon reappear.
Don't even bother with this app. You can't even get a refund for your monthly subscription if it doesn't meet your needs. If your trying to make a popup for clicking a button your wasting your money. Just redirect them to your contact page. It's not worth spending $13 a month on this garbage.
Hi there, so sorry for your bad experience with our app.
However, our app can be triggered by button, in that case you just need to add class to that button.
Please check this article for more info: https://help.powr.io/hc/en-us/articles/115002480928
We also will be happy to help you with installing custom trigger button your store.
Basically useless unless you pay $10 a month. Wish I knew that before wasting my time with the free version. On the free version you can only make it trigger immediately when the site is opened.
Thank you for taking the time to provide us with this feedback. We do allow you to give the app a try to see if it is a good fit before you purchase for $10 a month. I am happy to give you a free trial with all of the features as well as assist you along the way. We want to make the process as smooth as possible and earn your business as a customer. Please reach out directly if you would like to give us another shot with a free trial.
Waylon W | Customer Success
the App is really bad, it doesn't work. Design is nice but i cant have a look at the pop up on our homepage...
Hi there,
We are very sorry to hear about your experience with our app.
Kindly reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!
We appreciate your feedback!