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Tres bien.
Thank you for your feedback! 😊
We’re happy to hear you’re enjoying the app.
If there’s anything we can help with or any way we can make your experience even better, feel free to reach out to us anytime at support@powr.io
— our team is always glad to help.
Thanks again for your support!
The app is user friendly and better customization options than a lot of the other pop up apps I looked into. Mithsou is such a great support person!
Customer service was really helpful and the response time was fast.
Have been using the app for quite a while. Works as promised, easy to customize and tracks data well. Lost one star as we have experienced some small glitches, but they were promptly corrected by the support team. **Response time of support has been phenomenal and they have explained the issue and the fix.
I have some issues wtih the app itself, however the support is always stellar. My latest interaction with Richcarde was extremely helpful and productive. He solved my issue and offered to keep my ticket open for a few days to ensure that the solution works. I appreciate that level of service.
Thank you so much for the feedback, and glad to know that we were able to assist as expected as well😁️😃️
It's customers like you that make our job wonderful!!!
Pretty easy to use, does the job with the free features although you will want to upgrade to costumize is as much as you can
Very fast contact. Perfect. I have a good feeling wiht this app. And the app is powerful. I little bit complicated to understand all, because it is only in English. Could get one more star, if also available in German.
Configuré la app para pop ups, lo quería solo visible en homepage pero solo pude configurarlo en todas las páginas. El servicio de atención al cliente me ayudó con la configuración, muy amables.
Hola!
Gracias por tomarse el tiempo para salir de nosotros una evaluación. Háganos saber qué podemos hacer para ganar esa última estrella!
Every single thing about this app is amazing, except for the fact that I cannot automatically upload new email signups to Shopify's native email marketing tool. Instead, I have to manually do exports every so often, and import them into our customer list, being careful not to use duplicates, as they will overwrite existing customer data. If this is fixed, I would absolutely give 5 stars!
Aside from the lack of that function, everything else is incredible, and I would definitely recommend this app.
Hi there,
So sorry this is happening for you!
Thank you for taking the time to provide us with this valuable feedback. We are sorry that this was your experience but also happy to look at your account to see where we dropped the ball and what we can do to resolve it. Please reach out to our support directly at support@powr.io detailing the e-mail address linked to your POWr account + a weblink with live POWr plugins installed and we will look into this case closer for you.
Great customer service from Richarde.