Recensioni (842)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 75% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 7% delle recensioni ha 1 stelle
28 ottobre 2023

The app just doesn't work, the popups are entirely dysfunctional and the app is unimaginably slow.

Brewffees
Israele
Circa 17 ore di utilizzo dell’app
POWR.io ha risposto 30 ottobre 2023

Hi there,
Thanks for your feedback. It looks like you installed and uninstalled the app within less than 24hrs only.

Really sorry that you had such experience, please note that the popup should be running properly with no issue at all and any dysfunction might be caused by multiple factors depending on the theme you're using or more.
However in all cases when anything unexpected happens, our support team are always available to assist and make sure that everything is running as smoothly as possible on your end.

Would you mind sending us an email as soon as you can at support@powr.io so we can sort this out for you?
We're looking forwar to hearing from you soon!

22 ottobre 2018

You'll want to use this app if you 1. Want to waste time 2. Waste money 3. Lose customers. This app broke my store had to rebuild from scratch THANKS FOR NOTHING!!!!

Sunny's Big Deal
Stati Uniti
Circa 7 ore di utilizzo dell’app
21 gennaio 2021

This app doesn't integrate with Shopify Customers (the in built CRM of Shopify) so its rather pointless for the main use case of a newsletter sign-up form for capturing new customers...

PrettyTimely
Stati Uniti
Circa 2 ore di utilizzo dell’app
Data modifica: 3 febbraio 2019

I GOT >>SOLUTION<< TO THE PROBLEMS THIS APP CAUSES
DO NOT INSTALL THIS APP !!!!
It will damage your theme a lot.
I was lucky and found a way to fix the issue. I went to HOME>CUSTOMIZE THEME>*inside the Current Theme section click on >ACTIONS>EDIT CODE>*find the "theme.liquid" *click on Older versions and find a version which you can save and check if the problem is solved.
Powr needs to give these solutions not me ....

Micro Market
Stati Uniti
Circa 2 ore di utilizzo dell’app
2 marzo 2020

The customer service team on this app are a joke! Firstly I did not approve the one-time purchase of 40 something USD, I was unknowingly charged and deleted the app immediately when I realised it wasn't going to need it. When I got a chance to check my Shopify bill, I reached out to the team. I was 3 days outside their refund window and they would not refund me for the purchase. JOKE.

VacancyMode
Australia
Circa un'ora di utilizzo dell’app
POWR.io ha risposto 2 marzo 2020

Hello,

Thank you so much for bringing this to our attention. We do understand that mistakes can be made and that there may not have been an intention to purchase the plan. We are rigid on our policy to not play favorites, but we are going to take care of you in this case. We are going to honor a full refund at this time, but please reach back to me directly if you have any questions or concerns regarding your account. I am more than happy to help if you wish to continue with our service.

Waylon W | Customer Success Manager

8 dicembre 2020

Have the pro version, there is no control on the position of the popup that works. When it is to be centred it centers the pop-up both vertically and horizontally on the page, and is not reactive to where the user is. Meaning you have to scroll to see the pop-up, thus defeating the principle purpose of a popup. Disappointed with their support.

Black Market Clothing
Canada
Circa un'ora di utilizzo dell’app
POWR.io ha risposto 8 dicembre 2020

Sorry you ran into issues! Our team has reached out to you with instructions for how to solve the problem you encountered. Installing to the theme instead of a single page should solve this. Happy to assist if you keep running into issues!

14 gennaio 2019

Liked it at first but had to remove as it made my favicon disappear. Even after installing had to go back to theme code and delete to make favicon reappear.

Tumble Star
Australia
Circa un'ora di utilizzo dell’app
26 settembre 2019

Basically useless unless you pay $10 a month. Wish I knew that before wasting my time with the free version. On the free version you can only make it trigger immediately when the site is opened.

Secretly Obvious
Stati Uniti
Circa un'ora di utilizzo dell’app
POWR.io ha risposto 26 settembre 2019

Thank you for taking the time to provide us with this feedback. We do allow you to give the app a try to see if it is a good fit before you purchase for $10 a month. I am happy to give you a free trial with all of the features as well as assist you along the way. We want to make the process as smooth as possible and earn your business as a customer. Please reach out directly if you would like to give us another shot with a free trial.
Waylon W | Customer Success

10 gennaio 2022

the App is really bad, it doesn't work. Design is nice but i cant have a look at the pop up on our homepage...

TinyGardens
Germania
36 minuti di utilizzo dell’app
POWR.io ha risposto 10 gennaio 2022

Hi there,

We are very sorry to hear about your experience with our app.

Kindly reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

We appreciate your feedback!

18 gennaio 2022

Their charges are different on the Shopify app store as compared to original one. I would not installed the app if I knew about the charges.

Clinikally
India
34 minuti di utilizzo dell’app
POWR.io ha risposto 18 gennaio 2022

We're very sorry to hear about your experience with our app. Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!