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Do not use! This App made my Shopify website very buggy and left lots of white spaces all over the pages. See here: www.unseen-art.co.uk
I've contacted their support team several time to no avail. This happened 5 days ago and it's still not been resolved (even though I've now had to remove the app).
It's a shame because it would be brilliant if it worked!
Not a very easy to use app. It keeps giving pop ups to rate it. Editing the timer is confusing, with no save button. the app needs to be more user friendly for editing.
Thank you so much for your feedback and we sincerely apologize for the inconvenience.
Our team has reached out to you with instructions for how to solve the problem you encountered.
Happy to help, if you have any other questions!
This app destroyed my whole Store Theme.liquid
the mobile version of my store was down for almost 4 days.
The app caused big issues loading all my page images on mobile version.
Hi there,
We are very sorry to hear about your experience with our app.
Kindly reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!
We appreciate your feedback!
This app was great for my pop up lead magnet. However, after one month of testing to make sure new subscribers were receiving the eguide they signed up for, it never worked.
Hi there,
Thanks you for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.
The app began advertising an external porn site (instead of our discount offer) on my website overnight. Have had to remove and request a refund. It's obviously been hacked!
Hi there,
We sincerely apologize for the issues you are experiencing. To update you, this was due to a caching issue and was primarily affecting app owners, and only a very small subset of site visitors. Please note that your POWr account was not compromised. We have pushed a fix to clear your cache and you will now see the correct version of your app. Please be assured there are safeguards in place to ensure this will not occur in future.
I took the time to get it all setup and unfortunately their advertising is faults, this is not a free tool. They had it pop up 5 times on my website then took it down and wanted to charge me. I don't mind companies wanting to make money but be upfront about it.
We're very sorry to hear about your experience with our app. Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!
i used this app and i publised and saved 100 times but still its not live on my site worse app waste 2 hour but still not get live popup
App slowed down my website immensely, after removing to see speed difference and then trying to re-install it tried to charge me again after paying for 12 months, avoid.
Hi there!
So sorry this is happening to you.
Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWR account+weblinks with live POWR plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. If we have charged you incorrectly we will provide you a refund.
The Free plan says unlimited view but after using it for a month or less we have been asked to upgrade to an annual plan which costs >180 usd and there is no option to upgrade to a lower plan as stated on this page i.e. 43 usd. It is a rip off, so dont install this app.
Thank you so much for your review and so sorry for your bad experience.
We already taking a look on this issue and will update you ASAP via email.
Warm regards,
POWR support team
DO NOT USE THIS APP.
We paid for it. And for that, it put a grey overlay on our site that STOPPED ALL OUR USERS from using our website. The only reason I found out about it was because two customers sent us emails about it. Additionally, on someones first visit to our site each day, it gave them the ability to edit the popup via THE ADMIN PANEL so that everyone on our site could see their edits. I cannot describe the horror I experienced when I found out that this app let random people on the internet edit our site from the admin panel. This is completely incomprehensible. We lost hundreds of conversions because people could not use our store. It cost us thousands of dollars. I cannot believe that they would even code something like this. Let alone release it for us to use. Find another popup provider. The risk of an error like this happening again is far too great.