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Great app. Easy to install. Limited functionality with the free version, but really good value on the Premium plan and I love the look of the pop-up - much more professional than the previous free app I was using. Looking forward to seeing the customer response.
Have used the free version for a couple years and no problem. But wanted to have some of the features in the upgraded version. Right away was clunky to install the new pop-up and get working. Support was next day but not a lot of help. We were using the pop-up for gathering newsletter sign-ups. With the upgrade once an email is entered, the popup caches the IP data and thereafter always displays the success window. So to manually enter sign-ups from ballots etc. it doesn't work. And if a customer accidentally unsubscribes, the work-around is to clear their cache or use an incognito window or sign-up again on another device. Customers will just give up. It's difficult enough to get newsletter sign-ups without this kind of old school coding problems. Can't recommend it.
Dear Fran,
So sorry this is happening for you!
Kindly note that we are constantly working on our plugins & would be very grateful if you could please share your valuable feedback with us. Please feel free to submit feature requests for our product team to log here: https://help.powr.io/hc/en-us/articles/360036648674-Submit-A-Feature-Request?source=search&auth_token=eyJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoxNDEwMTI1LCJ1c2VyX2lkIjozOTYxOTQ2ODM1NzQsInRpY2tldF9pZCI6MTYwMTY3LCJjaGFubmVsX2lkIjo2MywidHlwZSI6IlNFQVJDSCIsImV4cCI6MTU3NjE0NTcxNn0.yxbUf9ggI2shwynPQiwcKBPH24XTI8fi04h-qavJPeI. Thanks for sharing this great idea & your patience.
I have some issues wtih the app itself, however the support is always stellar. My latest interaction with Richcarde was extremely helpful and productive. He solved my issue and offered to keep my ticket open for a few days to ensure that the solution works. I appreciate that level of service.
Thank you so much for the feedback, and glad to know that we were able to assist as expected as well😁️😃️
It's customers like you that make our job wonderful!!!
Review from www.octopusdenmark.com
Really bad app. I spend almost two hours without finding a solution for a simple text information pop-up. Also it says that there is a free plan availble, but it keeps asking again and again for an upgrade to a paid plan. The free plan is a scam
Used this app to get an automated invitation to a newsletter. Worked great for me, very easy to setup.
APPLICAZIONE SEMPLICE DA USARE HA UN PIANO GRATUITO PER CHI VUOLE VEDERE COME FUNZIONA LA CONSIGLIO
Un service d'assistance très réactif et agréable, des réponses précises sur les problématiques que je rencontrais et expliquées via une vidéo personnalisée. Encore un grand merci pour l'aide apportée, c'était parfait!
Merci beaucoup de votre avis Ekrin!
C'est un plaisir de savoir que votre expérience avec nous a été parfaite jusque là, et vous avez notre parole que nous nous assurerons que cela continue ainsi🙂️
A versão gratuita possui algumas limitações, mas conseguimos configurar de uma forma que nos atendeu, pelo menos no pop-up. Poderia ter uma integração com a salesforce.
Thank you so much for your review. We really appreciate you taking the time out to share your experience with us and the community, please let us know what we can do better so we can receive a 5star review.
The installation was painless and seemed to cover all bases. I haven't started collecting yet, but we'll see.
Very easy to use! Definitely will keep using this app and recommend it to other business owners on here to use as well.