POWR Email Popup Sales Pop Ups , 815 vurderinger
Raffiner
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Etter vurdering
Great app concept - terrible help assistance. When paying for a service one expects a level of help and assistance above a basic set of questions. Either an online chat facility or a simple email address or contact form would suffice. Its shouldn't be this hard to reach out to you that I have to eave a negative(ish) review in order to voice my frustrations regarding your product. When I click to post this review- it doesn't appear to work - so if you see this - please spend a little time to fix these pesky issues
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.
Super easy to use--even for a beginner. I got the pop-up and email responses going in just a short time.
I am new in creating Pop up! I was pleasantly surprised that I was able to get what I needed with this app. The only downside is that you cannot chat with support but once you submit the ticket it gets answered right away! Irina, thank you for your help!
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime!
It is easy to use and have lots of features in the Free version. I really like this App. Requires less time to install it and setup.
dead easy to use got going quickly thankxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Created a pop up for my store and it looks exactly how i would want it to and it makes it looked professional as well
bugging out, tried to hit the support button but is only pre listed questions and not a live person to help out. it keeps playing older versions of my pop up not the newer ones ive corrected.
We're very sorry you encountered an issue with our popup. Our support team has reached out to you with instructions for how to fix the issue you ran into. Please do let us know if there is anything else we can help with!
Very pleased !
Support chat was very prompt and helpful.
Thannk you so much !!
Thank you for the feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us!!!
Just downloaded, seems very smooth and easy to use. My only complaint is that i was asked to review the product after only having it installed for maybe 2 minutes. Maybe allow more time to familiarize.
Every single thing about this app is amazing, except for the fact that I cannot automatically upload new email signups to Shopify's native email marketing tool. Instead, I have to manually do exports every so often, and import them into our customer list, being careful not to use duplicates, as they will overwrite existing customer data. If this is fixed, I would absolutely give 5 stars!
Aside from the lack of that function, everything else is incredible, and I would definitely recommend this app.
Hi there,
So sorry this is happening for you!
Thank you for taking the time to provide us with this valuable feedback. We are sorry that this was your experience but also happy to look at your account to see where we dropped the ball and what we can do to resolve it. Please reach out to our support directly at support@powr.io detailing the e-mail address linked to your POWr account + a weblink with live POWr plugins installed and we will look into this case closer for you.